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SalaryOverview:
How can you make an impact?
What you will be doing:
Impact the moment
At McGraw Hill School we create best-in-class education solutions that are used by millions of students and educators every day. With that comes the unique opportunity to impact lives across the US and experience first-hand the difference your hard work makes. We do this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.
How can you make an impact?
The primary focus of the Sales Operations Representative [SOR] to is to provide the Regional Directors with administrative support related to their sales events, from pre-sale to order close. The Sales Operations Team assists Regional Directors using our web-based operations suite, InterLink3000, Salesforce, Oracle, quotes and sales orders. The Sales Operations Team members are often the liaisons for Sales to other parts of the organization, such as Professional Services, Finance, and Development. The goal of the Sales Operations Team is to improve sales performance through better adherence to company policies and processes. This is a remote opportunity.
What you will be doing:
- Working with Regional Directors and Sales Managers on requests, approvals, and recommendations on behalf of potential customers
- Adhere to stated policies and procedures relating to order processing and order exceptions
- Communicate and provide information to multiple, cross-functioning teams within the organization
- Manage and work cases in Salesforce
- Process all orders for Field and Renewal sales
- Producing Quotes and Proposals
- Process order changes
- Research and provide resolution on order inquiries and complex change requests
- Account Administration (enter new, update existing)
- General Administrative tasks for Sales Managers
- Assist Accounts Receivable Team with invoices and receivables as needed
We are looking for someone with:
This position requires strong attention to detail, communication skills and competencies demonstrated through previous experience in a support role related to Sales Operations and teams. Self-driven, results-oriented with a positive outlook, and has a clear focus on high quality results. Mature, reliable, and appreciates need for consistency within company's policy and procedure.
- Experience with Salesforce is required
- Experience with Oracle is preferred
- Successful Multi-Tasker
- Excellent Communication Skills (verbal and written)
- Knowledge of Microsoft Office programs (Outlook and Excel) a must
- Attention to detail
- Comfort working with numbers
- Organization skills
- Team Player
The pay range for this position is between $45,000 - $50,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered.
