Job Description
SALES OPERATIONS ANALYST
Job Description:
We are looking for a Sales Operations Analyst to join our organization. As a key member of the Americas Sales Operations organization, you will work closely engaged in supporting company’s major OEM customers and Strategic customers. You will be playing a role with impact in many areas including customer interface, sales forecasting, supply and demand optimization, customer relationship management, and aligning customer expectations with company goals.
What you’ll be doing:
- Responsible for all aspects of strategy creation and implementation, forecasting, sales account management, training, and education to a select number of enterprise customers in the western US.
- In this role, you will partner with executive regional sales leaders to define, set up, and operationalize key processes, including Sales Forecasting, Sales Reporting and Analytics, and Operations.
- Assist account management teams through full sales cycles with activities including quotes, special pricing and deal tracking, rebate, EOL terms, and revenue management.
- Work with various company’s internal partners (Operations, Finance, Credit, Sales Management, and Product Group) to drive continuity of supply and process improvement.
- Implement and help to standardize business reporting for strategic analysis and internal business review.
- Implement and maintain metrics of customer forecast and fulfillment including historical data analysis, waterfall analysis, trending analysis, etc.
- Participate in the development of regional Sales Operations processes to streamline workflows.
- Take the lead in performing daily sales administration and operations tasks including forecast management, customer demand fulfillment, leading customer-level supply commitment, coordinating NPI, EOL, VMI hub supply, etc.
What we need to see:
- 3+ years of Sales Operations experience with Tier One OEMs
- Bachelor degree or equivalent experience.
- You will have strong consultative and project management skills. Highly detail-oriented. Ability to maintain confidentiality of sensitive information.
- ·Ability to work productively in a dynamic high-tech environment.
- Knowledge of Semiconductor industry and experience in supply chain management.
- High energy and positive problem-solving attitude.
- SAP
- Experience with Billing, Forecasting, Fullfillment, and Shipping