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About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.
Hourly pay is set at $20 per hour.
Role overview
The Operations Analyst Intern, will work under the direct supervision of the Customer Support Manager, and is responsible for collecting and analyzing data to enhance the efficiency of our business processes.
Accolade's Internship begins Monday, June 10, 2024 and will last through Friday, August 16, 2024.
This role follows our hybrid workplace model and this intern is expected onsite at the office location listed at a minimum of 3 days per week. Relocation is not available at this time.
A day in the life...
• Facilitate the identification of various communications and touch points that could contribute to enhancing the overall patient experience
• Analyze collected data and present findings to key stakeholders
• Propose solutions to drive business efficiency
• Communicate with multiple stakeholders
• Own projects from the start of research through solution proposal
• Utilize Microsoft Office and other software solutions to prepare documents and presentations
• Perform other assigned duties
What we are looking for (requirements)
• Pursuing a Bachelor's or Master's educational program
• GPA of 3.0 or above
• You're flexible: You prefer a fast-paced and dynamic environment and are agile and comfortable enough to keep up as plans change and evolve.
Utilize Microsoft Office and other software solutions to prepare documents and
presentations
• Demonstrate strong critical thinking
• Demonstrate strong communication skills
• Demonstrate data analytics skills
• Demonstrated experience managing projects and initiatives, including developing project plans, identifying key stakeholders, identifying milestones, deadlines, and metrics to assess outcomes
Our people are the Heart of Accolade
Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values:
Member Obsessed
For everything we do, we ask ourselves: Is this going to make our member's life measurably better?
Be Fearless
We think differently. We do what's never been done. We are reinventing healthcare every step of the way.
Stronger Together
We honor the differences among one another and know that our unique perspectives drive us forward.
Genuine Care
We care deeply about the human beings we work with and serve. We have each other's back.
Embrace Reality
We bring the data, tell the truth, and trust each other.
Relentless Execution
We operate with a bias for action. Take initiative, move fast & have fun.
Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.
To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.
Hourly pay is set at $20 per hour.
Role overview
The Operations Analyst Intern, will work under the direct supervision of the Customer Support Manager, and is responsible for collecting and analyzing data to enhance the efficiency of our business processes.
Accolade's Internship begins Monday, June 10, 2024 and will last through Friday, August 16, 2024.
This role follows our hybrid workplace model and this intern is expected onsite at the office location listed at a minimum of 3 days per week. Relocation is not available at this time.
A day in the life...
• Facilitate the identification of various communications and touch points that could contribute to enhancing the overall patient experience
• Analyze collected data and present findings to key stakeholders
• Propose solutions to drive business efficiency
• Communicate with multiple stakeholders
• Own projects from the start of research through solution proposal
• Utilize Microsoft Office and other software solutions to prepare documents and presentations
• Perform other assigned duties
What we are looking for (requirements)
• Pursuing a Bachelor's or Master's educational program
• GPA of 3.0 or above
• You're flexible: You prefer a fast-paced and dynamic environment and are agile and comfortable enough to keep up as plans change and evolve.
Utilize Microsoft Office and other software solutions to prepare documents and
presentations
• Demonstrate strong critical thinking
• Demonstrate strong communication skills
• Demonstrate data analytics skills
• Demonstrated experience managing projects and initiatives, including developing project plans, identifying key stakeholders, identifying milestones, deadlines, and metrics to assess outcomes
Our people are the Heart of Accolade
Together,we are building a great and enduring businessthat truly makes an impact. At Accolade, we are committed to building aworkplace where all can grow and thrive.We do this by living our core values:
Member Obsessed
For everything we do, we ask ourselves: Is this going to make our member's life measurably better?
Be Fearless
We think differently. We do what's never been done. We are reinventing healthcare every step of the way.
Stronger Together
We honor the differences among one another and know that our unique perspectives drive us forward.
Genuine Care
We care deeply about the human beings we work with and serve. We have each other's back.
Embrace Reality
We bring the data, tell the truth, and trust each other.
Relentless Execution
We operate with a bias for action. Take initiative, move fast & have fun.
Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.
To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
Accolade
