Sales & Marketing Operations Specialist (Remote)

*This position is an on-site position if the candidate is located in one of our four locations:*

Brentwood, TN

Hohenwald, TN

Winston-Salem, NC

Waukesha, WI

POSITION SUMMARY:

The Sales & Marketing Operations Specialist will play a key role in supporting our sales and marketing teams with system support, managing data, reporting, and coordinating various initiatives to drive revenue growth and enhance customer engagement.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

1. Sales & Marketing Systems Support

Manage, administer and maintain the sales CRM and related systems, to include enhancements and improvements

Manage and validate the integrity of sales data within the systems

Support of system tools such as Definitive, Engage, Salesforce

2. Sales Reporting

Primarily using CRM, generate reports and dashboards to provide KPIs and other key performance metrics

Track and report sales pipelines, forecasts, and other sales reports relative to sales target and performance

Collaborate with finance, payroll, recruiting and marketing as needed

Other ad hoc reporting and projects as required

3. Sales Implementation

Provide support to sales and marketing leadership in implementations of strategies, action plans

Ensure alignment between sales strategies and system capabilities

Serve as a subject matter expert on sales operations, providing assistance to team members

4. Marketing Support

Work with marketing team to develop sales materials, collateral, presentations, etc.

Assist marketing with events, conferences and trade shows

Support marketing team on other projects

EDUCATION:

Bachelor's Degree business administration, finance, or related field preferred. A combination of education and experience that provides the required knowledge, skills, and abilities may be considered

EXPERIENCE:

Minimum of 2 years' relevant experience as a in sales operations, with the ability to interpret data, identify trends and create actionable insights

Strong skills in data analysis tools including Microsoft Excel, and data visualization software (e.g., Tableau, Power Bi, PowerPoint)

Prefer experience working with sales and marketing CRM systems (e.g., Salesforce, Talent Rover)

Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams

Detail-oriented with a focus on accuracy and quality in data analysis and reporting

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

Occasional travel, as needed