Sales Data Entry Information Specialist

Purpose: This position is responsible for providing excellent customer service while processing incoming and outgoing medical records.

Essential Job Functions:

· Daily correspondence by phone and email with customers to request and verify resident demographic information.

· Reviews demographic information for accuracy in appropriate company systems.

· Accesses various portals to verify insurance information for residents and customers.

· Provide all internal and external customers with excellent customer service while performing job duties.

· Utilize electronic health records and nursing home census reports to identify new, discharged and deceased residents.

· Record resident information on Excel spreadsheets and send to appropriate team members.

· Document workflow in company systems.

· Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.

· Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.

· Reacts positively to change and performs other duties as assigned.

Minimum Qualifications:

· High school diploma or GED required.

· Must have strong computer skills, Excel, Word and SharePoint preferred.

· Must be able to multi-task and prioritize.

· Must have excellent attention to detail and be highly organized.

· Strong customer service skills.

· Must be sensitive to deadlines and self-motivated.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person