Company

Life Care ServicesSee more

addressAddressCedar Rapids, IA
type Form of workFull-Time
CategoryRetail

Job description

When you work at Cottage Grove Place, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Cottage Grove Place is recruiting for a Life Care Consultant to join our team! The Life Care Consultant works in accordance with the established policies and procedures of the community and/or specific instruction from the Marketing & Sales Director. 

Here are a few of the daily responsibilities of a Life Care Consultant:

  • Manage the occupancy process from first inquiry to receipt of deposit to move-in in relation to the representation, negotiation and promotion of the community to that individual.
  • Work with the prospective resident, family members and key influencers (physician, attorney, trust officer, as appropriate) to facilitate a timely and beneficial commitment to the community.
  • Responsible for the professional handling of all incoming inquiries.
  • Manage all information relating to the prospective resident or inquiry, such as communication with administration, communication with direct supervision and accurate documentation of all contact in the Prism System.
  • Promote the occupancy process through ongoing contact with a prospective resident via telephone, personal visits, tours and home visit activities, as appropriate.
  • Provide the Director of Marketing & Sales and Associate Executive Director marketing planning information about opportunities or challenges, to be used in the development of strategies for maintaining optimal occupancy levels.
  • Fully understands and articulately represents all documents related to residency, including Residency Agreement, etc.
  • Meet all occupancy objectives as outlined in the marketing plan.
  • Interact with other departments, assuring that apartments are properly prepared for move-in and keeping all pertinent parties apprised of move-in dates and possible adjustments.
  • Adheres to LCS marketing guidelines.

Here are a few of the qualifications we need you to have:

  • Minimum three to five (3-5) years of hands-on sales and marketing experience.
  • Able to handle confidential information in an appropriate and discreet manner. Must act in accordance with Resident Bill of Rights.
  • Possess excellent written, verbal and listening communication skills.
  • Possess computer and word processing skills.

Salary Range: $50,000 base plus commissions/bonus - $85,000+ 

Hospitality Promises

  1. We greet you warmly, by name and with a smile.
  2. We treat everyone with courteous respect.
  3. We anticipate your needs and act accordingly.
  4. We listen and respond enthusiastically in a timely manner.
  5. We hold ourselves and one another accountable.
  6. We make you feel important.
  7. We embrace and value our differences.
  8. We ask, "Is there anything else I can do for you?"
  9. We maintain a high level of professionalism, both in conduct and appearance, at all times.
  10. We pay attention to the details.

Benefits:

Full-Time offerings includes Medical, Dental, Vision, Life, STD, LTD, Medical and Dependent Flexible Spending Accounts, 403(b) Retirement, Holiday Pay, Vacation Time, Sick Time, Personal Time and Employee Assistance Program (EAP) and Mount Mercy Educational Partnership.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

#nonclinical

Refer code: 7294606. Life Care Services - The previous day - 2023-12-19 07:55

Life Care Services

Cedar Rapids, IA

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