Sales Consultant

Why Join Our Team?

It is an exciting time to become a member of Pritchard Companies.  Pritchard Companies is operated by members of the fourth and fifth generation of the original founding family.  The Pritchard Family intends to continue the growth for generations to come.  Pritchard Companies is continuing to grow and stabilize its national footprint in the transportation field. Because of this growth, Pritchard’s is looking for high-quality talent to join the team!

The Sales Consultant position reports to the Retail Sales Manager and provides expert guidance to customers during the buying, leasing, and trading process of a vehicle transaction.

Responsibilities:

• Be present in the dealership from 8:00 a.m. – 5:30 p.m., Monday – Friday, and 8:00 a.m. – 12:00 p.m., Saturdays. Schedules can be adjusted at management’s discretion.
• Walk the lot, including the detail, parts and service departments, and any other locations requested by management.
• Understand where inventory is on the lot and what main features each piece of inventory showcases.
• Schedule all new and used vehicle services as needed, when necessary, with the service team.
• Secure two bolt dealer plates on all test drive vehicles and demonstration vehicles using a hand or power drill.
• Complete 100% of the OEM training as given by management or showing management progress in training with a quarterly review.
• This step is required in order to sell or lease any new OEM vehicles.
• This step is required in order to take phone leads on any new OEM vehicles.
• The step is required in order to take lot leads on any new OEM vehicles.
• Be able to pull rebates and inventory from other dealers for locates through the OEM online system.
• Walk to copy machine and make copies of all customer driver licenses for test drives.
• Complete a loaner agreement with all supporting documents if the vehicle is out for four hours or more.
• This includes all dealer trades, truckers, transporters, and customers.
• Walk customers to your desk and assist them personally to handle their transaction.
• Operate the CRM system and enter all customer data prior to seeing management on any transaction.
• Walk around trades and fill out a trade-in appraisal sheet with the customer at their trade in outside.
• Complete a follow up call to all customers, regardless of sale or check out, and ask for referrals.
• Deliver the vehicle with the customer.
• Explain all features of the vehicle and answer any follow up questions.
• Call on previous customers based on CRM at important intervals in the post-purchase time period.
• Enter new customers into the rewards system via internet.
• Introduce customers to management on call.
• Attend daily sales meeting with ideas and questions to ask.
• Always keep loaner vehicle clean, and clean prior to putting back on the lot.
• Champion the Pritchard Companies Core Values.

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Qualifications:

• Excellent verbal/written communication skills.
• Must be able to retain crucial information that relates to vehicles.
• Must be able to multi-task, handle frequent interruptions, and shift priorities on an as-needed basis.
• Excellent and professional customer service/people skills.
• Valid driver’s license.
• High school diploma or the equivalent required.
• Available to work flexible hours.
• Fantastic communication skills with your customers.
• Professional, well-groomed personal appearance.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.