Sales Associate - Yoga Studio Front Desk

DESCRIPTION:
Job Title: Yoga Studio Front DeskSales Associate – Part time
Reports to: General Manager
COMPANY OVERVIEW:
YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is energizing, empowering, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.
POSITION:
The Studio Front DeskSales Associate assists the General Manager with new membership sales as well the retention of current members.  The Studio Front DeskSales Associate provides superior customer service while assisting new and current students in class selections, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong YogaSix community. The Studio Front DeskSales Associate also assists with studio cleanliness.
DUTIES
Sales

• Execute full sales process of lead generation, follow up, and closing the sale
• Meet and exceed sales goals as established by the General Manager
• Book quality appointments to achieve monthly sales goals
• Assumes responsibility for developing selling skills and be open to coaching
• Conduct studio tours with new prospects to build rapport and facilitate sales
• Process retail sales as well as class packs and memberships.

Customer Service and Member Experience

• As the primary employee at check-in and check-out, ensure a community that welcomes all equally and values everyone who walks through the door
• Warmly greet everyone who enters the studio
• Be knowledgeable about products, programs and pricing and happy to help yoga students navigate toward what will work best for them
• Emphasize and enforce objectives of the studio as a fitness and wellness provider

Other Important Activities

• Assists with maintaining a clean, safe and inviting environment.
• Attend special events and trainings as needed
• Other duties as assigned.

QUALIFICATION AND JOB REQUIREMENTS:

• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to achieve sales targets
• Strong customer service skills
• Must have proficient computer skills and ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills in person, on the phone and via email
• Ability to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Trustworthy and able to handle confidential information.
• Ability to work harmoniously with co-workers, clients, and the general public
• Ability to always stay calm and act respectfully and professionally, even with customers who may become angry or raise their voices
• Willing to work various shifts, including weekends and some holidays

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job

• May be required to sit or stand for up to four hours at a time.
• May be required to reach with hands and arms. Must be able to bend, lift, kneel.
• May be asked to occasionally lift up to 30 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus.
• Must be able to effectively hear in person and via telephone.

COMPENSATION & PERKS:
This part-time position offers the following:

• Competitive hourly wage
• Opportunity for commissions based on sales.
• Opportunity for bonus based on performance.
• Free studio membership while employed at YogaSix Highlands Ranch
• Discounts on retail merchandise

YogaSix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, YogaSix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 

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