Sahlen Sports Park Assistant General Manager

Job Title: Assistant General Manager

Hours per week: Full time

Reports to:General Manager

Sahlen Sports Park seeks a highly motivated, self-starter to manage the day-to-day operations of the sports facility. Responsibilities include all aspects of the facilities including outside sales, field time management, marketing and delivery of programming services.

Responsibilities and Duties

• Assist in designing age specific leagues and tournaments targeting youth and adult customers, formatting these specifically to age groups and experience levels
• Assist in Scheduling all leagues/tournaments, and outside rentals for field time
• Oversee, Develop and communicate a Calendar for leagues and tournaments
• Review and evaluate sales per program and per field; make program/field adjustments to maximize sales
• Design and administer registration for all programs, leagues, tournaments and camps
• Design and administer procedures to ensure schedules are followed
• Responsible for the communication of all programs, leagues, tournaments and camps
• Responsible for the delivery of all services provided at the facility.
• Create and Manage registration for leagues, programs, tournaments, camps
• Coordinate, direct and lead the daily production of social media content
• Sell sponsorships/signage throughout the facility; identify all advertising opportunities within the facility, generate leads and finalize contracts.
• Update website on a daily basis to keep customers up to date with regard to scores, schedules, news, and any other updates as needed
• Maintain the facility database for marketing, increase and improve database numbers
• Grow customer base; renew returning/annual customers
• Data entry and maintain databases for facility
• Management of all part time staff, which includes interviewing, training, hiring, scheduling, motivating and monitoring progress.
• Improve management's effectiveness by training, coaching, counseling, and disciplining staff; communicates values, strategies, and objectives amongst all levels of staff; assigns accountabilities, and monitors and evaluates results.
• Maintain office machines and equipment
• Manage Facility injury reports
• Ensure the proper use and care of equipment in facility
• Identify safety hazards and reporting of them by staff
• Maintain SOP records for facility

Communication:

• Responsible for the communication of leagues and tournaments to all customers and patrons
• Act as a liaison for tournament participants prior to coming into area by providing a Sahlen Sports Park Visitor guide email.
• Stay in contact with regional youth sport organizations.
• Communicate with respective teams keeping them notified of scheduling as well as any additional programs to enroll in.
• Grow customer base; renew returning/annual customers and continue to develop new relationships within the facility.
• Coordinate with the Director of Marketing an email to go out bi-weekly notifying customers of league and tournament promotions.
• Customer Service: answer phones, assist guests with customer service needs including team/player registration and payment.

Other

• Must be available to work evenings, weekends, and select holidays.
• Ensure the safety of the building from fire, flood and other hazards.
• Ensure the safety of the customers, discipline when necessary.
• Maintain the efficiency and good working conditions of the facilities.
• Participate in Field setup, preparation and breakdown, including balls, equipment, referees.
• Provide a safe environment for all customers, guests and employees.
• First Response employee; AED, First Aid, CPR
• Assist in all other areas where needed.

Qualifications and Skills

• 4 Year Bachelor's Degree; Sports Management or Business Degree preferred
• 2 years of experience required organizing Sports programming, leagues, and tournaments.
• Highly self-motivated with a desire to be successful.
• Excellent verbal communication skills
• Ability to organize and prioritize tasks.
• Positive attitude and great work ethic
• Ability to work well within a team environment.
• Assist in all areas when needed.

Benefits
Healthcare and 401k offered
Salary**: $55,000.00 - $60,000.00/year with performance-based incentives.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed
• Weekends only

Supplemental pay types:

• Commission pay

Experience:

• Sports Management: 3 years (Required)

Ability to Relocate:

• Elma, NY 14059: Relocate before starting work (Required)

Work Location: In person