Job Description
General Summary:
Under the direction of the Director, Emergency Management, the Safety & Facilities Assistant welcomes all individuals who enter the administrative lobby, and functions as general liaison between the public, providers, vendors, staff, and LifeWays Administration. The Safety & Facilities Assistant promotes and advances a safe workplace environment consistent with LifeWays' mission and strategic objectives. Serves as a member of the Safety Committee. This position represents LifeWays in a positive, professional manner at all times.
Essential Functions:
- Staffs the administrative lobby desk; greets individuals and vendors upon arrival to the LifeWays administrative lobby (water, vending machine, sign, office supply, package delivery, etc.) for access to delivery points. Notifies employees of individuals arriving for meetings.
- Answers telephone and checks voice mail for Administration; directs calls to appropriate individual(s) and provides accurate information to callers.
- Serves as Governance Floor Warden for safety purposes.
- Monitors cameras, reporting incidents or activity to Director, Emergency Management, as requested.
- Processes agency mail as required per LifeWays Operating Procedure: Logs and distributes Administration correspondence and incoming mail, records cash receipts; prepares outgoing mail and delivers to postal receptacle daily. Sends overnight packages as requested.
- Responds to priority incidents based on position coverage, completes related paperwork.
- Completes checklist of activities within 24 hours for new hires, transfers, and terminations. For new hires, updates telephone directory (departmental and alpha list); for terminated or changed positions, updates ID badge directory updates telephone list, and cancels Safety Systems access code cards.
- Maintains and updates the master list of Room Occupants.
- Orders ID badges for vendors or employees through the LifeWays IT Help Desk program, as requested.
- Monitors office supplies inventory and ensures a professional Administration work area.
- Completes online purchases as needed; completing purchase requisitions and processes for payments, as requested. Orders office supplies and materials, as requested taking care to ensure line of coding to the appropriate cost center(s).
- Saves electronic copies of orders/invoices of purchases made with Governance credit cards (for Director, Emergency Management and Executive Director, Governance) to assist with monthly billing reconciliation process into Governance/Governance Departmental Processes/Invoices for Billing Reconciliation.
- Stocks beverages in storage area to serve at CEO and Board-related meetings, replenishing supply as needed.
- Serves as backup to Customer Services for telephone assistance, and reserves meeting rooms as requested, including the specifications for required equipment, furniture formation, refreshments, etc.
- Maintains regular and predictable attendance.
- All other duties as assigned.
Required Education/Certification/Licensure:
- High School Diploma or equivalent, with 1 year experience in either Police, Fire, EMS, Military, Court Services, or Security
- Mental Health First Aid Training, upon hire.
- CPR, AED, and First Aid Training.
- Safety Care non-violent physical crisis intervention training, upon hire.
Preferred Education/Certification/Licensure:
- Associate degree in related field.
- Certification in either Police, Fire, or EMS