Address
Form of workRS Service Team Lead A&P $5000 Sign On Bonus Eligible in GAC Van Nuys
Unique Skills:
The compensation range for this role is:
$48.48 to 53.58
Final compensation for this role will be determined by several factors including but not limited to; minimum and preferred qualifications, knowledge, skills, abilities, education, experience and location.
- Assist STM with planning, scheduling and completing tasks on quotes/work authorizations and received during customer debrief meetings. Drive work activities across all shifts by communicating/coordinating project information and target milestones .
- Coordinate with quality, materials and other back-shop/shared service organizations (Engineering, Avionics Install, Interior, etc.) to ensure compliance with all company policies/procedures and FAA regulations .
- Maintain a current knowledge and understanding of Repair Station and Quality Control Manuals, Aircraft Service Changes, Customer Bulletins, inspection schedule requirements, vendor information and all other procedures and publications pertaining to aircraft maintenance and servicing. Instruct aircraft techs in proper procedures and techniques of trouble shooting airframe and engine systems, routine inspections and preventive maintenance .
- Ensure project financial success by monitoring, understanding and articulating project finances during project span. Monitor and control daily time and material charging to work orders (versus budget) .
- Provide daily updates to customer on schedule status, invoice, and dispute resolutions .
- Act on behalf of hangar manager/STM in their absence or when assigned .
- Apply 6S and Lean principles to maintain good housekeeping and safety in all areas to include hangars, break areas and offices .
- Anticipate and address situations that affect both customer satisfaction and service center safety, quality, efficiency and profitability .
- Create a culture of continuous improvement, openness and diversity in thinking by understanding and clearly articulating trends noted through visual management board data. Encourage, engage and implement top-3 initiatives to address issues in the workplace .
- Provide input to Technician performance appraisals. Assist with establishing/recommending employee development and training plans .
- Assist with the safety and serviceability of all ground support equipment and coordinate repairs and routine maintenance notification .
- Demonstrated proficiency with customer communications with the ability to establish and maintain professional working relationships.
- Demonstrated leadership ability with strong communication skills and the ability to understand and articulate project finances and customer billing.
- Able to organize work, train employees, solve problems and adapt to change.
- Advanced knowledge of pertinent technical reference materials (maintenance manuals, IPC's, AD's, service bulletins, structural repair manuals, etc.).
- Able to climb ladders and stairs, work in small restricted areas and lift up to 40 lbs.
- Intended as a first shift position. Circumstances may require the position/individual to work any shift and overtime.
- Able to use and understand various computer hardware/software applications.
- Must be able to read, write, speak, and understand the English language.
Additional Information
Requisition Number: 216900
Category: Service Center
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 02/29/2024
Equal Opportunity Employer/Veterans/Disabled.
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
