Rooms Controller

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Where each associate at Marriott's Barony Beach Club is offered great perks & incentives.

• On-Site Free Parking or Gate Pass
• Complimentary uniforms including safety shoes
• Complimentary bus tickets for Palmetto Breeze
• Discounted golf (Heritage Collection at Port Royal and Shipyard)
• Cell phone discounts
• Fitness center discounts

Where you can make a difference.

• Assign room according to guest request and preferences whenever possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in/pre-registration procedures for arriving groups.
• Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
• Ensure rates match market codes and document exceptions. Verify and adjust billing for guests.
• Identify any over-commitments. Perform duplicate reservation checks; block rooms.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Where your skills help you make a difference.

• Front Desk/Hotel experience preferred
• Strong computer and multi-tasking skills required
• Must be able to work a flexible schedule, including complete weekend and holiday availability
• Must have great customer service skills – all our positions come into contact with guests!

Where we celebrate and cultivate connections.

• Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!

Follow us on social media!

• Instagram: @marriottvacationsworldwide
• Facebook: Marriott Vacations Worldwide
• Twitter: @marriottVAC

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too!

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Not the right opportunity for you? Share this job with a friend or sign up for job alerts at https://careers.marriottvacationsworldwide.com/en-US/join

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Holidays
• Weekends as needed

Ability to Commute:

• Hilton Head Island, SC 29928 (Preferred)

Work Location: In person