Revenue Management Analyst, Parking - Hilton Los Angeles Airport

The Hilton Los Angeles Airport is looking for its next Parking Revenue Management Analyst!

A Parking Revenue Management Analyst is responsible for managing and analyzing the historical and statistical data related to the Parking Revenue Management in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

• • Update, process, generate and distribute daily, weekly and monthly Revenue Management reports in various systems, including Hiltons Parking Revenue Management System
  • Daily OnQ RMS report, Weekly Group Pick-Up Reports, Weekly Booking Pace Reports Daily and Weekly Shop Call Reports, Various Booking Pace reports (i.e.: promotions, seasonal, etc), Month-end Parking Revenue Management, OnQ FMS, and Market Comparison Reports.
  • Data entry into various systems, including Excel, assist in preparation of the monthly forecast reports, monthly displacement report, monthly transient historical trend reports, monthly no-show analysis reports and Demand Calendars.
  • Parking revenue data analysis
  • Development of new reports, as needed, to assist in preparation for the weekly Revenue Management meetings or data analysis.
  • Maintain historical statistical data from all distribution channels. Analyze and present accurate picture of trends, demand and market conditions.
  • Monitor and analyze the competition daily and weekly to identify selling strategies and market trends. Alert Director of Parking of emerging trends.
  • Maintain and enter accurate rate and demand information in Delphi/DMPE, NETREZ/OnQ PMS and OnQ RMS in a timely manner.
  • Utilizing NETREZ/OnQ PMS to change rates on SRPs or inventory controls.
  •  Utilizing RMS to implement inventory controls.
  • Maintain / monitor group inventory in CRS. Monitor / follow-up group cut-off dates in all systems.
  • Accurate preparation and distribution of daily and weekly occupancy forecasts.
  • Provide administrative support for the Parking Revenue Department to include: Light typing in Microsoft Word, with little direction as far as content, including weekly Parking Revenue Management Meeting minutes.  Answer, route and assist DOP with incoming phone calls.

What are we looking for?

• Minimum 1 year customer service experience
• Hotel experience preferred
• Strong analytical and organizational skills to effectively manage and generate statistical reports

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton LAX is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.  The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

The hourly rate is $26 and is based on applicable and specialized experience and location.