174 Power Global, headquartered in Irvine, California, is an affiliate company of Hanwha Group, a FORTUNE Global 500 firm that is among the eight largest business enterprises in South Korea. 174 Power Global designs, builds and manages solar power plant solutions. The company brings a decade of global leadership in solar PV to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade solar PV solutions customized for local energy markets. 174 Power Global offers the full spectrum of PV solutions – from power plant development, design, construction, operations, and maintenance. With proven capabilities across the solar value chain, 174 Power Global minimizes uncertainty and risk, and helps customers achieve a higher return on their investment in solar energy.
174 Power Global has recently embarked to enter the energy retail market in deregulated markets throughout North America. Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes and businesses, and it is our goal to provide products and services our customers love and an unmatched experience that is missing in today’s retail energy market.
POSITION OVERVIEW
We are looking for a seasoned professional to join our Retail Operations team in the role of Analyst I. The ideal candidate should possess independence, purposefulness, and a proactive approach, and should be eager to contribute to a dynamic organization. Working collaboratively within a team setting, this individual will formulate strategies for overseeing and implementing day-to-day workflow activities, as well as managing medium to complex exception handling tasks while adhering to service level agreements. Analyst I will specialize in the assigned business function areas, becoming a subject matter expert. Collaboration with team members, project groups, Information Technology, and cross-functional teams is a crucial aspect of this role to support evolving business requirements. Preference will be given to candidates with experience in the deregulated retail electricity sector, particularly with a strong emphasis on analytics.
The location of this position is Houston, and we are seeking an ideal candidate who resides within a commutable distance from our Houston office.
PRIMARY RESPONSIBILITIES
- Apply sound judgment and analytical skills, collaborating with subject matter experts when required, to investigate discrepancies in work processes. Take appropriate actions to address and resolve issues, collaborating with other functional teams as necessary.
- Develop and implement controls/reporting often starting with a non-standard and manual pilot; then upon commensurate success, developing and implementing into an automated documented process.
- Coordinate and work directly with cross functional teams to analyze and adjust processes and functionality to ensure accuracy and efficiency.
- Establish controls to bridge identified gaps across business units.
- Assist in gathering requirements and QA testing for new development on projects designed to improve billing, customer experience and reporting.
- Conduct ad hoc analysis as required to support data-driven decision-making.
- Manage and adhere to compliance protocols as outlined by the Public Utility Commissions.
- Assist with project planning, testing and implementation of automated processes to support data and analysis.
- Adhere to Retail Market Guide protocols as set forth by ERCOT.
- Take the lead when changes and proposed regulations occur to understand potential gaps to current processes and formulate solutions to comply.
- Achieve excellence by delivering on key performance indicators (KPI’s).
MINIMUM EDUCATION AND EXPERIENCE
- 2 + years’ experience in retail energy market
- Capable of acquiring and scrutinizing data, able to analyze scenarios and recommend a course of action or remediation.
- Experience with SQL, macros, and/or MS Access highly preferred.
- Proficient in operational streamlining, risk mitigation and automation.