Restoration Sales Estimator

About Us
Restoration 1 of Texas Hill Country is locally owned and operated. We are a non-program mitigation company that provides emergency property remediation, mitigation, and contents services resulting from water, fire, and mold damage in the greater San Antonio and Hill Country areas. We are searching for a seasoned Sales Estimator for both residential and commercial losses. The successful candidate will possess excellent customer service skills, clear communicator, be organized, a team player, and be very experienced in the restoration estimator responsibility.
Position Summary / Purpose
Responsible for estimating mitigation work relating to fire, water, mold, contents, and other losses occurring to residential or commercial properties. You will work in close contact with the property owner, insurance company, and adjusters. Execute timely, accurate, and profitable estimation of property losses. Help close and retain customers by promptly responding to requests for estimates on property damage, ensuring effective communication of the organization's capabilities while maintaining the highest levels of customer care.
Primary Duties and Responsibilities

• Inspect, scope, and sell remediation & mitigation projects.
• Use software to estimate residential and commercial water, fire, mold, and content restoration projects.
• Coordinate estimates and communicate with subcontractors.
• Create accurate and profitable job estimates.
• Prepare written proposals.
• Develop a list of materials and equipment needed for projects.
• Obtain pricing for materials.
• Obtain bids from subcontractors.
• Invoiced reports will be forwarded to the customer within two (2) business days of the certificate of completion.
• Communicate with customers; set realistic expectations.
• Maintain project files.
• Support invoiced items using OSHA & IICRC standards.
• Timely collections of outstanding invoices.
• Build and maintain relationships with claims adjusters and contractors.

Additional Duties and Responsibilities

• Develop and maintain resource information on products, vendors, subcontractors, and government requirements.
• Track all expenditures for job-related materials are accounted for in the project file.
• Attend departmental and company meetings as required.

Working Relationships and Scope

• All adjustments, modifications, and corrections will be evidenced in writing and maintained in good order.
• Only company-approved vendors and subcontractors will be used.

Performance Competencies

• Customer Service - The individual responds promptly to customer's needs, effectively explains processes and equipment that will be used, solicits customer feedback to improve service, gains customer approval through signed Work Authorization, and maintains confidentiality.
• Oral Communication - The individual speaks clearly and persuasively in positive or negative situations.
• Written Communication - The individual edits work for spelling and grammar and can read and interpret written information.
• Planning and Organizing - The individual prioritizes and plans work activities and uses time efficiently.
• Quality - The individual demonstrates accuracy and thoroughness and monitors his / her work to ensure quality.
• Adaptability - The individual adapts to changes in the work environment, manages competing demands, and can deal with frequent changes, delays, or unexpected events.
• Dependability - The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Safety and Security - The individual observes safety and security procedures and uses equipment and materials properly.
• Technology - The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved estimating, customer contact management, standard word processing, and spreadsheet software tools to enhance the efficiency and accuracy of work performed.

Qualifications-Knowledge, Skills, and Abilities

• Education and Experience - High school diploma (or GED) and twenty-four (24) months of related experience writing restoration estimates and/or training or equivalent combination of education and experience.
• Language Skills - Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages, and draw and interpret property sketches and graphs.
• Reasoning Ability - Ability to apply common sense understanding and to carry out detailed written or oral instructions. Deal with problems involving multiple concrete variables in standardized situations.
• Computer Skills - Intermediate capability in using word processing software, spreadsheet software, email systems, and the internet. Experience with Xactimate is required.
• Certificates, Licenses, and Registrations - None required for this position. Xactimate or IICRC certifications are preferred.

Physical Demands
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Working Conditions

• Estimator's work is initiated by a site assessment of the damaged property. Employees will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists.
• The noise level in the work environment is usually quiet.

Compensation: $55,000.00 - $80,000.00 per year
Restoration Support to Help You Get Your Normal Back
At Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers.
Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal.
What We Do
Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.