Collision Estimator / Writer - Immediate Openings!

We are growing and looking for Excellent Collision Service Advisors, to work with our Excellent Collision Centers, representing an Excellent Product! Our Service Advisors should be passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

Responsibilities

• Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Qualifications

• Customer Service Skills
• Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
• Knowledge of dealing with Insurance partners preferred
• Ability to deal with fast paced environments
• Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

• Competitive pay
• Weekly Paychecks
• 401K with company match
• Medical/Vision/Dental Insurance
• Additional elective benefits

Job Type: Full-time

Pay: $50,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 10 hour shift

Experience:

• Auto estimating: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person