Restaurant Supervisor, Orlando Airport

Delaware North Travel and Hospitality is searching for a full-time Restaurant Supervisor for Orlando Airport and Orlando, Florida.

As a Restaurant Supervisor Supervisor, you will ensure the highest levels of service to our guests.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Delaware North provides hospitality services at Orlando International Airport. Travelers can find delicious baked goods, grab-and-go packaged snacks, and meals at Harvest & Grounds. Raw Juice is famous for cold press juice and plant-based fare. Delaware North has operated here since 2021.

• Ensure compliance with all departmental and organizational policies and procedures
• Maintain a safe and clean environment for guests and team members
• Assist managers in training and development of the team
• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
• Inspect by walking through your assigned area to monitor team member and guest needs
• Lead hourly team members in the daily performance of their duties
• Ensure the unit is adequately stocked with all products and supplies needed for service
• Greet guests positively, treating each person as an individual and in a professional manner

• Must be 18 years of age or older
• 1 year of related experience is required
• Proficiency in organizing tasks effectively and providing excellent guest service
• Basic math skills
• Basic computer skills including word-processing, spreadsheets, and e-mail required
• Showcase your ability to handle guest concerns, employing active listening techniques to resolve challenging and occasionally emotionally charged situations while preserving the guest's satisfaction
• High school diploma or GED preferred

• Ability to lift or carry 50 lbs
• Ability to stand or walk 100% of the time