Job Description
Position Summary
The Fifty/50 Restaurant Group is currently hiring for advanced level management positions. Candidates will be responsible for assisting the General Manager with the overall operation of a single restaurant while being groomed to become the next general manager. Work with the General Manager and Executive Chef in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs. Must have the ability to run a smooth and efficient shift. This position will have a strong focus on organizational skills such as purchasing and scheduling along with other difficult operational related tasks. This candidate will have a strong desire to develop leadership and emotional maturity skills while learning to operate a busy, full-service establishment.
ESSENTIAL FUNCTIONS: (Other duties will be assigned as needed)
Must be willing and able to do the following:
- Interact with, direct and supervise employees on a daily basis in a fair and dignified manner
- Assist with the interviewing, hiring, training, development and retention of qualified employees
- Promote teamwork among co-workers and employees
- Be hands on with all Front of House and Back of House positions to ensure smooth and efficient service
- Authorize & control comps and voids for all service personnel
- Follow up with employees and co-workers to ensure completion of assigned projects
- Identify, address and document individual employee performance problems according to standard operating procedure. Discipline and/or terminate as necessary according to Fifty/50 Group procedures
- Assign employee workstations
- Uphold applicable policies and requirements of employment laws
- Become proficient in all job functions of both Front and Back of House employees
- Organize and conduct periodic informational seminars for employees
- Have thorough understanding of and practice Fifty/50 Group Employee Handbook, employee benefits, and company philosophies
- Assist with the scheduling, conducting, and documenting of employee reviews according to standard operating procedure
- Complete projects as assigned in a timely manner
- Perform varied duties to ensure proper restaurant operation according to standard operating procedure
- Create atmosphere including lighting, music, and temperature levels
- Address guest complaints and problems effectively and courteously on an as needed basis
- Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy
- Have the ability to work long hours in a high volume and fast paced environment. Must have availability to work late nights and weekends.