Restaurant Manager - Reserve 22 At The Village Links

DESCRIPTION:

The Restaurant Manager at Reserve 22 is someone who is passionate about guest service, is a problem solver with strong work ethic and leadership skills, and understands that guest satisfaction always takes priority, but that efficient operations make that possible.

The job duties of the Restaurant Manager include, but are not limited to, supervising all activity in the front of the house relating to Servers, Hosts, Bartenders, Bar Backs, Bussers and Runners and Concession Workers. Responsible for training and ensuring that professional and responsive service by Staff is provided to all guests. Position reports to the Director of Food & Beverage.

ESSENTIAL FUNCTIONS:

• Promote a team atmosphere with Director of Food & Beverage to assure a professional, positive, non-hostile work environment for all employees.
• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and outstanding service is consistently achieved
• Effectively manage the operation in the absence of the Director of Food & Beverage.
• Assist Director of Food and Beverage with a variety of administrative duties as assigned, such as payroll, inventory management, accounting and reporting
• Effectively hire, train, supervise, and evaluate front of the house staff
• Implement company policies and procedures by developing plans and instructing staff
• Consistently review operations and staff, assess and coach performance on an ongoing basis, holding staff accountable for their respective responsibilities, policies, and procedures
• Create a positive guest experience by delivering a consistently high level of service in all areas, engaging with guests on a regular basis
• Help manage facility to meet or exceed standards in food quality, safety, and cleanliness
• Solicit and eagerly accept guest feedback to understand their wants and needs regarding product and service.
• Assist in conducting effective staff meetings, including daily pre-shift meetings
• Assure that all FOH staff have expert menu knowledge
• Participate in weekly management meetings, to identify opportunities for growth and improvement
• Perform other duties as directed by the Director of Food & Beverage
• Participate in FOH staff scheduling, consistent with service requirements and budget goals

QUALIFICATION REQUIREMENTS:

• Bachelor’s degree; or 4 years related experience and/or training; or equivalent combination of education and experience. High school diploma or equivalent required.
• Minimum three (3) years of supervisory experience in hospitality/food service.
• Must be at least 21 years of age.
• Ability to maintain a professional demeanor and communicate effectively with customers, vendors, employees, and the general public; must be able to effectively resolve service concerns in a timely manner.
• Previous experience with coaching, inspiring, and developing high-performing teams is critical.
• Demonstrated experience with implementing customer appreciation/loyalty initiatives.
• Ability to perform basic mathematical calculations.
• Ability to think quickly, maintain self-control, and adapt to stressful situations; and must be able to use good judgment in effectively solving problems.
• Ability to work in extreme temperatures for extended periods of time.
• Ability to operate various types of equipment – standard office equipment, including telephone, copier, computer, and related software (e.g., MS Office Suite), and point of sale systems-POS) is a plus.
• A valid driver’s license.
• This position requires continuous walking and standing, frequent lifting and carrying up to 25 lbs., frequent kneeling, pushing, pulling and adjusting furniture, and occasional ascending and descending ladders, ramps, and stairs.
• Qualified applicants must be able to work flexible hours, as needed, including days/evenings, weekends, and holidays.

SALARY/BENEFITS:

The salary range for this full-time, exempt position is +/- $59,283 – $82,997/year (Grade: G) DOQ. Position includes full benefits and participation in the Illinois Municipal Retirement Fund (IMRF), a defined benefit retirement plan. Our comprehensive benefits package also includes health, dental, and vision insurance, life/AD&D coverage, flexible spending, transit, 457 deferred compensation plan, paid time off, a wellness incentive program, and tuition reimbursement. Actual starting salary is negotiable, and will be dependent upon qualifications, experience, and professional achievement.

HOW TO APPLY: PLEASE APPLY DIRECTLY ON THE VILLAGE WEBSITE

• Interested candidates should submit a cover letter, resume, and employment application to applicants@glenellyn.org. Please visit www.glenellyn.org/jobs/aspx to download the application. Hard copies (faxed, mailed, or hand-delivered) of resumes will be declined.
• Applicants must indicate (Job ID: #09-24 Restaurant Manager) in the subject line of e-mail.
• The selected finalist will be required to successfully pass a pre-employment criminal background check, reference check, and post offer medical physical with a drug screening.
• The position is open until filled; however, first review of resumes will begin on February 29, 2024, at 5:00pm.

Candidates requiring reasonable accommodations under the Americans with Disabilities Act should contact Human Resources at 630-469-5000.

THE VILLAGE OF GLEN ELLYN IS AN EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $59,283.00 - $82,997.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Glen Ellyn, IL 60137: Relocate before starting work (Required)

Work Location: In person