Job Description
Lead and manage service team to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team. Position reports to the General Manager.
Lead Service
Performance and Talent Development
Ambassador of JAG Culture
Manage Daily Operations
Manage Financial Results
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Skills & Knowledge
Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience.
Requires developed communication skills, both verbal and written.
Most tasks are performed independently or in a team environment with the employee acting as a team leader.
Ability to maintain compliance with all local, state and federal laws and regulations.
Extensive knowledge of upscale or fine dining service and sales skills.
Ability to supervise, train and motivate multiple levels of employees. Ability to assess/evaluate other employees’ performance in a fair and consistent manner.
Extensive knowledge of food industry, restaurants and competitive markets.
Extensive knowledge of revenue management. Participation in the development of short- and long-term financial and operational goals of the restaurants.
Extensive knowledge of fine dining or upscale restaurant service and salesmanship.
Abilities & Working Conditions
This position will spend 100% of the time standing or walking.
Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests and employees.
Requires manual dexterity to use and operate all necessary equipment.
Required to work nights, holidays and weekends.