AddressHotel:
Portland Embassy SuitesRestaurant Host/Hostess AssociatePart time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellenceEmbassy Suites - Located on Airport Way - Portland Oregon
Part Time - more information below
Recently named one of the TOP PLACES to Work in Oregon both in 2023 & 2022 by The Oregonian
Enjoy A Free Shift Meal, Free Parking & Travel Discounts when you join our Embassy Suites Family
Must have Availability 11am -7pm including Weekends
Part Time Position Approximate Shift hours - 11am-7pm with 1 to 3 shifts per week
*Pay range - $16.00 - $16.80 per hour
Waters Bar & Grille located inside our hotel
The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.
The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.
Work Performed:
The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments:
Schedule dining reservations and arrange parties or special services;
Ensure prompt and courteous service to guests;
Answer telephone calls and process phone orders;
Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
Take food and beverage orders, relay orders to kitchen, and serve food to guests;
Coordinate amenity delivery request in connection with the kitchen department;
Monitors tables in assigned section ensuring all guests are served;
Address guest complaints;
Collect and process guest payments;
Totals receipts at end of shift to verify sales and clear cash register;
Ensures tips are reported properly for tax processing;
Clear dirty table settings and prepare table for resetting;
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
Inspect dining room serving stations for neatness and cleanliness;
Assist service staff as necessary to service guests in a timely manner;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Six months of previous customer service, restaurant and/or cashier experience
Preferred Education:
High school diploma or equivalent
Required Licenses/ Certification:
OR food handlers Food Safety Training certified or become certified within first 30 days of employment.
OLCC Alcohol Awareness certified or become certified within first 30 days of employment
Preferred Technology:
Previous experience with Micros operating system
Physical:
Able to lift a minimum of 50lbs
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day, early morning, evening, night, weekend and holiday shifts
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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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