Restaurant General Manager - Margaritaville

Restaurant/Outlet General Manager Margaritaville Beach Resort

Fort Myers Beach, Florida

Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Restaurant General Manager.

Nestled in the heart of Southwest Floridas vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.

Margaritavilles Restaurant General Managers are responsible for overseeing the daily operations of their dining outlets, ensuring that guests have a positive experience.

Key Responsibilities include, but are not limited to:

1.Oversee Daily Operations: Supervise and coordinate all aspects of Front of the House and Back of the House operations within the specific outlet to ensure smooth and efficient service delivery.

2.Enhance Customer Experience: Champion a culture of exceptional customer service by ensuring prompt resolution of complaints and consistently exceeding customer expectations even in difficult times.

3.Vendor Management: Continuously evaluate product quality and explore new vendor partnerships to maintain high standards and optimize cost-efficiency.

4.Administrative Duties: Execute administrative tasks including reporting, forecasting, quality assurance, and conducting departmental meetings to streamline operations and uphold organizational objectives.

5.Performance Management: Conduct regular performance evaluations for staff members, providing constructive feedback and implementing strategies to enhance productivity and job satisfaction.

6.Resource Planning: Forecast future inventory needs for ingredients, kitchen utensils, and cleaning supplies to prevent shortages and minimize waste.

7.Safety and Compliance: Ensure strict adherence to sanitation and safety regulations to safeguard the well-being of customers and employees, maintaining compliance with industry standards.

8.Brand Management: Cultivate and preserve the restaurant's reputation by proactively suggesting initiatives to enhance its image within the community.

9.Cost Control: Implement cost-effective measures to manage operational expenses, identify areas of potential waste, and optimize profitability.

10.Financial Reporting: Generate comprehensive reports on weekly, monthly, and annual revenues and expenses, analyzing financial data to inform strategic decision-making.

11.Community Engagement: Develop and execute strategies to promote the brand locally through participation in community events and leveraging social media platforms for targeted advertising.

12.Employee Training: Facilitate ongoing training sessions to equip both new hires and existing staff with the necessary skills and knowledge to deliver exceptional customer service and uphold operational standards.

13.Policy Implementation: Develop and implement policies and protocols to ensure consistency in operations and maintain organizational integrity as the restaurant grows.

What you will bring:

• Demonstrated track record in such roles as Restaurant Manager, Restaurant General Manager, Hospitality management, or other similar positions.
• Proven expertise in providing exceptional customer service experience in managerial capacities.
• Deep understanding of Food and Beverage (F&B) operations, including the ability to efficiently recall ingredients and dishes to assist customers and staff.
• Proficiency in utilizing restaurant management software, preferably InfoGenesis.
• Strong leadership with a knack for motivating and managing teams.
• Sound fiscal management skills, ensuring financial stewardship.
• Punctuality and a consistent record of attendance.

Commitment to fostering a positive and collaborative team environment.

About TPI Hospitality:

• Industry-leading tenure celebrated during its 50th year of operation in 2022.
• A culture of empowerment that creates success for yourself and those around you.
• A growing company with multiple new projects underway.
• With over 45 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.
• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.

Benefits:

• Medical/Dental Insurance
• 401(k) & 401(k) matching
• Free parking and transportation to/from Margaritaville Resort
• Beach School / Bay Oaks enrollment available to beach workers
• Paid Time Off (PTO)
• Holiday Pay
• Volunteer time off (VTO)
• Bereavement Leave
• School Conference Leave
• Employee Discounts
• Supplemental Insurance options
Tuition Discount