Residential Aide

JOB SUMMARY

Responsible for: Providing a safe, structured, supervised, and accountable environment for CHI residents and staff.

Pay: $21.64 per hour

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

The Resident Support Specialist ensures the safety and security of all clients, visitors, staff, and property. This is accomplished by performing the following functions:

• Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular tours of the property.
• Screens all clients and visitors to the facility.
• Enforces and educates clients on CHI, site and DSS policies, regulations, and rules with residents.
• Reviews video cameras and monitors area consistently.
• Provides limited crisis intervention and de-escalation to residents, when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing can be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed.
• Maintains appropriate documentation accurately throughout shift, i.e., turn-over, census, logs, incident reports, case notes, etc.
• Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure proper attendance is recorded.
• Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports). Maintains logs, office, and site in an orderly fashion
• Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Preps vacant units for new placements.
• Maintains proper usage of cleaning supplies and inventory
• Facilitates and documents evacuation procedures, ( i.e. fire drills) as directed
• Preform administrative and reception duties at front desk when needed.
• At the direction of CHI staff, acts as a liaison between the agency and the community at large.

Other duties may be assigned by management as needed to ensure the successful operation of the program.

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• MUST be fully vaccinated against COVID-19
• Must be willing to work flexible hours, nights and/or weekends and overtime if necessary
• Education: High School Diploma or GED preferred. 1-2 years of experience in a related field may be substituted for high School diploma or GED equivalent.
• Experience: 1-2 years of experience working in related field preferred; if candidate has High School Diploma, GED or higher no work experience is required.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Multi-lingual and Spanish proficiency prioritized.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.