HeartShare is looking for Case Aides in our Residential and Housing Programs.
Responsibilities:
- Provides routine clerical support to program staff including filing, completion and documentation of daily reports; files casework documents and NOCs; assists in data entry on departmental automation systems of documentation and statistical information.
- Assist with collecting the daily census from all four Healing Home Programs in order to track NOC's.
- Assist with collecting all AWOCs and incident reports in a timely manner in order to complete NOC's within a 48 hour time period.
- Assist in creating systems for the Healing Home Program in order to track and submit invoices and documentation in a time manner.
- When necessary, schedules appointments for and escorts clients to outside services and resources.
- Accompany, supervise and transport clients to retrieve vital documents.
- When necessary, assist the Case Planning staff in meeting professional standards
- Attend and participate in programmatic meeting to prepare minutes or summaries of meetings and send out follow ups and reminders
- Contributes to planning and scheduling of recreational events, including ethno-cultural activities and overnight out-of-state trips.
Qualifications:
- High school diploma or Equivalent, Bachelor's degree is preferred
- Valid NYS driver's license
- Clerical and record-keeping skills.
- Computer skills, Microsoft Word, Excel, Power-point etc.
- Good communication (oral and written), as well as good Interpersonal Skills
- Organized and efficiently coordinate work and schedules.
- Experience in working with diverse communities, and Knowledge of multicultural issues, including race, class, ethnicity, sexual orientation, religion, gender expression, etc.
- Must exhibit maturity and control of emotions, plus firmness and warmth, in order to command the respect and confidence of the clients and staff.
Benefits:
- Rewarding Work in a team environment;
- Paid vacation, sick, personal days and holidays;
- 403(B) retirement plan;
- Health, dental, vision and life insurance;
- Employee Assistance Program (EAP);
- Flexible spending account (Dependent Care, Medical, Parking, and Transit);
- Employee Appreciation Programs and Events;
- Tuition Assistance Program;
- Professional Development opportunities;
- Gympass Discount
- Verizon Wireless Discount;
- BJs Membership discount;
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.
- Employee Referral Program