Residential Aide

Position: Residential Aide Level -I
Reports to: Senior Residential Aide
Program - SRO
Primary Function:
Maintains front door security and supervises residents living in SRO. Ensure adherence to program and facilitates a secure and functional environment for the residents.
Duties and Responsibilities:

• Monitors all residents, staff and visitors entering and leaving the facility
• Answers telephone and directs calls to appropriate staff member and/or department
• Welcomes and introduces new clients as they arrive and, in the absence of an onsite counselor, does preliminary intakes and reviews house rules.
• Prepare intake packages for new clients.
• Conducts vertical tours of the facility
• Manages fire safety and other emergency procedures
• Monitors fire alarm system and conducts fire drills
• Makes daily rounds of the apartments.
• Maintains daily visitor and resident sign-in logs
• Conducts apartment inspections and pre-and-post-vacancy apartment inventory
• Prepares incident reports and enters them into the electronic data collection system
• In an emergency, contacts EMS, FDNY, or NYPD to address on site incidents
• Contacts Program Director AND PHSI staff regarding on site emergencies
• Attends professional development trainings in order to ensure all certifications are up to date
• Perform other tasks as deemed necessary by the Program Director and Senior RA.

Qualifications:

• New York State Security Guard License
• 8hr. & 16 hr. Security Guard certification
• New York State Fire Guard License preferred
• High School Diploma or GED preferred or previous experience
• Candidate must be computer literate.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)