Residential Aide - Part Time

POSITION SUMMARY

Fountain House’s housing program provides a sense of safety and stability, ensuring that members (individuals living with mental illness(es): remain housed; establish a safe space for recovery; develop independent living skills; increase their self-sufficiency and build a strong foundation from which they can achieve their life goals.

Our Residential Aides (RA) will provide exemplary care and support to our member residents. We strive to create a safe, caring, and collaborative community where our members will thrive and achieve their goals by providing support to members’ daily lives.

Shift: Part-time position Sunday & Monday, 12AM - 8AM (overnight)

Salary: $22.36 per hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Member Support

• Engage and support members in the residence or apartment to perform necessary tasks for the upkeep of the residence and the well-being of members
• Work as part of Fountain House’s integrated care team providing feedback, advocacy and support to FH clinical staff, case management support staff, vocational staff, and social practitioners
• Establish and update goals and accurately record progress of members
• Conduct conflict resolution and de-escalation when needed for members in a crisis
• Maintain daily log entries regarding complaints and incidents

Building Safety & Maintenance

• Meet and greet members, visitors, and external providers, check identification, and announce visitors to member residents
• Respond to emergencies and contact 911 when needed; report the incident to the Residence Director.
• Provide excellent communication skills, take phone messages, and transfer calls appropriately to members and Residence Director
• Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
• Attend staff meetings and training sessions as required
• Other duties may be assigned as needed

REQUIRED KNOWELDE, SKILLS AND ABILITIES

• Experience and capacity to work with members experiencing mental health issues
• Provide exceptional ongoing support and member confidentiality
• Excellent communication skills, including ability to effectively communicate with members and staff
• Proven writing skills for accurate documentation and progress notes when needed
• Excellent computer and software proficiency (MS Office – Word, Excel, and Outlook)
• Must be able to work under pressure during a crisis
• Ability to meet deadlines for documentation and any other necessary duties
• Ability to work independently, multitask and conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Positive, energetic, dynamic, and engaging personality is essential
• Collaborative and creative approach to work-related duties

REQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS

• High School Degree or GED required
• 1-2+ years’ work experience in a residential or similar setting required
• Flexible and able to work any residential shift, including evenings and weekends as needed
• Knowledge and passion for issues affecting people living with mental illness strongly preferred