Research Technician (Research Technician I), Institutional Research & Analytics

Research Technician (Research Technician I), Institutional Research & Analytics
Job no: 537160
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Job Summary:
The Office of Institutional Research and Analytics conducts Institutional Research and partners with the campus community to support planning, accreditation, and evidence-based decision-making for student success. The main function of a Research Technician Is to provide expertise in data analysis, visualization, mining, and reporting to campus stakeholders.
Responsibilities include, but are not limited to:

• Conduct data mining, reporting, analyses, and writing summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. Report for internal and external surveys, local, state and federal reporting and information requests. Responsible for generating statistics for external surveys and information requests (from the CSU Chancellor's Office, IPEDS, College Board, Princeton Review, US News World Report, National Science Foundation, and other organizations).
• Construct, implement, and evaluate internal surveys. Work cooperatively with campus stakeholders on the improvement of Institutional Research data warehouses and standardized data report queries in the development of a wide range of web-based projects, such as dashboards and dynamic statistical reporting, providing end user training where required. Create and maintain accurate SPSS syntax and SQL scripts to extract data, conduct analyses, prepare and finalize Enrollment Report System (ERS) files, design and update dashboards, and fulfill adhoc requests.
• Prepares data, materials, and reports for institutional self-study, program review, departmental self-study, and other data requestors especially in support of institutional evaluation; designs and implements questionnaires and report on results.
• Stay up to date on data software and reporting techniques. Performs other classification-related duties as assigned.

Minimum Qualifications: Required Education and Experience

• Applicants must possess the equivalent to graduation from a four-year college or university, including or supplemented by a course in statistics.
  • Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledges and abilities delineated above may be substituted for the required education on a year-for-year basis.
• One year of experience in technical research or statistical work. One year of graduate study in the social sciences, economics, mathematics, statistics, public or business administration, or engineering fields may be substituted for the required experience.

Required Qualifications

• Working knowledge of research techniques and the methods of preparation of research reports; working knowledge of statistical principles and procedures, including methods of frequency series, data, simple correlation methods, sampling techniques, and construction of index numbers.
• Ability to assist in preparation of questionnaires, gathering and analyzing research data, and in compiling data for reports and summaries in tabular, graphic, and pictorial form; ability to prepare clear and concise reports; ability to analyze situations accurately and to adopt an effective course of action; ability to speak and write effectively.

Preferred Qualifications

• Possession of a graduate degree in computer science, data science, or related field is preferred.
• Experience in dashboard and report development in Tableau, SQL or any multidimensional database programs, and CSU reporting procedures and requirements are preferred.

Compensation and Benefits:
Anticipated Hiring Range: $4,200 per month
Classification Salary Range: $3,505 - $6,312 per month
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Non-Exempt/Temporary (up to one year with the possibility of further renewal)
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
Staff: The application deadline is: Thursday, March 28, 2024.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
Advertised: Mar 14 2024 Pacific Daylight Time
Applications close: Mar 28 2024 Pacific Daylight Time