Job Description
Description
GEARCOR AND THE COLUMBIA SAFETY FAMILY OF COMPANIES ARE HIRING RENEWABLE ENERGYSALES SUPPORT SPECIALISTS!
Gearcor, part of the Columbia Safety family of companies, is the leading distributor of safety equipment, safety footwear, uniforms, tools, and fall protection equipment for the North American Renewable Energy industry.
As a Renewable Energy Sales Support Specialist, you will work closely with our clients and our sales team, to help manage the distribution of safety equipment to companies that build and service Renewable Energy projects across the country.
As part of the Gearcor sales team, your daily activities will include order processing, stellar customer service, high-level communication, and positive interactions with our stakeholders - clients, teammates, and vendors.
With Gearcor you will learn the critical skills needed to succeed in one of the largest growth industries in the nation!
Our teammates are highly trained, with vital points of contact for our clientele. This is not a typical Sales Support role, when you join our team, you receive ongoing and in-depth training in order to be a high-impact resource for our clients. Our employees are Gear Experts and you will skillfully be able to represent Gearcor and the entire Columbia Safety family of companies to our customers. Within our tight-knit group, you will rapidly acquire a complete understanding of our product lines.
A dedication to continued learning contributes to the employee, the client experience, and the company’s overall goals and culture. The ideal candidate will thrive in a fast-paced environment and willingly take on challenges.
Key Responsibilities
- Support order management and processing by working with customers to ensure prompt product delivery
- Learn and understand client operational structure and adapt company platform(s) to meet needs
- Creatively troubleshoot and resolve issues, building strategy for resolution before problems arise
- Establish and maintain consistent communication methods and cadence with clients
- Become an expert in Gearcor products and their relevance to clients
- Work collaboratively with cross-functional teams to create an excellent client experience
- Provide honest, consistent, and actionable feedback to Senior Account Manager(s)
- Other duties as needed to create an exceptional experience for our stakeholders
Skills Knowledge and Expertise
- Broad knowledge and experience with technology and software platforms
- Above-average computer skills
- Excellent interpersonal skills
- Excellent phone communication
- Excellent organizational skills and capacity to develop strategy
- Excellent written and oral communication skills
Why it's great to build your career with us!
Gearcor and our entire family of companies are a global team leveraging diverse talents and backgrounds to create an inclusive and successful work community. We are making things happen every day and if you want to build a career where you provide critical work as part of a growth-minded and motivated team, the Gearcor group is the right team for you!
Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Columbia Safety family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.
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Company Description
Our family of companies provides critical equipment and expertise to a large group of industries, with a specific focus on at-height workers and construction.
Our family of brands includes GME Supply, Columbia Safety & Supply, GME Wireline, Gearcor, SafetyLMS, and Team-1 Academy.
As part of our team, your professional and personal success is important. We take pride in our employees and we have created a driven, energetic, and fun workplace environment. We offer a competitive compensation package, along with endless potential to grow within the organization!