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SalaryRemote Online Chat Agent
Location: West Valley City, UT
Overview
We are seeking a Remote Online Chat Agent to join our team in West Valley City, UT. As a Chat Agent, you will be responsible for providing excellent customer service and support through Online Chat platforms. This position offers the flexibility of working remotely from the comfort of your own home.
Responsibilities
- Respond to customer inquiries and provide assistance through Online Chat
- Resolve customer issues and escalate to appropriate departments when necessary
- Provide product information and guidance to customers
- Maintain accurate records of customer interactions and transactions
- Meet or exceed performance goals for response time and customer satisfaction
Qualifications
- Excellent written communication skills
- Customer service experience preferred
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in typing and navigating Online Chat platforms
- High school diploma or equivalent
You should be proficient in:
- Basic Computer Skills
Salary info:
$24 - $28 / hr
