Overview:
We are seeking a Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are passionate about customer satisfaction and enjoy problem-solving in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries and provide accurate information and assistance
- Handle customer complaints, provide appropriate solutions, and ensure resolution
- Communicate effectively with customers via phone, email, and chat
- Analyze customer needs and recommend suitable products or services
- Process orders, returns, and exchanges in a timely manner
- Maintain customer records and update information as necessary
- Collaborate with other team members to ensure customer satisfaction
- Perform outbound calling to follow up on customer inquiries or resolve issues
If you are a motivated individual who enjoys helping others, we would love to hear from you. Apply now to join our team as a Customer Support Representative!
Job Type: Part-time
Salary: $19.27 - $20.29 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (Required)
Work Location: In person