Remote Medical Receptionist

Responsibilities:
-Checking patients in and out of their telemedicine appointments
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect necessary paperwork
- Maintain patient records and update information as needed
- Coordinate referrals to other healthcare providers
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide administrative support to medical staff as needed

Qualifications:
- Previous experience as a Medical Receptionist or in a similar administrative role
- Knowledge of medical terminology and procedures
- Proficiency in using electronic medical records systems, (e.g., Dentrix, eClinicalWorks, Athena preferred)
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to work well under pressure in a fast-paced environment
- Familiarity with handling emergency situations (e.g., ER protocols)
- Understanding of HIPAA regulations and patient privacy rights

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Type: Full-time

Benefits:

• Health insurance
• Paid orientation
• Paid time off
• Paid training

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Gastroenterology
• Internal Medicine
• Primary Care

Schedule:

• Monday to Friday

Location:

• Massachusetts (Required)

Work Location: Remote