Address
Form of work
SalaryOVERNIGHT SHIFT available: Eastern Time
Must be able to work Monday, Tuesday, Wednesday, Saturday, Sunday 9pm-5am
Responsibilities:
Manage large amounts of inbound and outbound calls
Take messages and dispatch them according to client’s instructions
Follow communication “scripts” when handling different topics
Obtain, enter and update all patient information in the patient’s electronic records to main accuracy for scheduling purposes.
Skills / Schedule Requirements:
1 Year PreviousCall Center Experience / Heavy Call Volume
Strong phone and verbal communication skills along with active listening
Computer Literate and must be able a minimum of 30 wpm
Responsible self starter who requires minimal supervision
High school diploma / GED
Bilingual / Spanish A MUST!
Computer / Hardware Requirements:
PC: must be Windows 10 Home or Pro with standard keyboard/mouse
Laptop: must be Windows 10 Home or Pro with standard keyboard/mouse
8 GIG RAM minimum required
Anti-virus with firewall Fast Internet speed
Must have ability to hard wire into internet modem with Ethernet cord [NO WIFI ALLOWED] Phone: working landline or cell phone
Headset: hands free & noise free canceling headset microphone that eliminates background sounds like dogs barking or people talking
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
- Weekends as needed
Application Question(s):
- Shift required is the OVERNIGHT shift and you must be available to work Monday, Tuesday, Wednesday, Saturday and Sunday from 9pm-5am Eastern time, can you work this shift?
- Do you have your own windows based computer with high speed internet access?
Language:
- Spanish (Required)
Work Location: Remote
