Relationship Manager

Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey – relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.

Don’t meet every single requirement? Here at Inspira Financial, we believe there is no “perfect” candidate and want to encourage applying even if all the requirements listed aren’t met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!

HOW YOU WILL SOAR:

The Relationship Manager (RM) is responsible for managing client relationships and working closely with record keepers, plan sponsors, third party administrators and other channel partners as assigned. The RM will also work closely with the Sales Managers within their assigned territories to on-board new clients and grandfathered accounts, when applicable, while maintaining and identifying areas of opportunity to retain and grow client relationships. The ideal incumbent will:

• Serve as a positive influence in Retirement Service Sales and across the firm
• Possess strong communication skills
• Establish a good rapport within client relationships to anticipate their service needs
• Offer valuable and timely resources
• Troubleshoot and learn about client business plans to position us as the ideal service provider
• Work with Sales Managers within assigned territory to establish annual plan to effectively work territory as a team to meet new account and revenue goals
• Deepen existing client relationships through email and calling efforts to create opportunities for Inspira
• Research and demonstrate knowledge and understanding of client’s business focus, plan design, and company news for assigned relationships
• Maintain knowledge of current and proposed legislation, sharing relevant information with key contacts
• Develop a plan for recurring touchpoints with assigned relationships and pursue opportunities for additional business that may include, but are not limited to, communication through email, phone calls, in-person meetings and presentations, after-hours events, conferences attendance, etc.
• Provide scheduled and ad-hoc reporting to select clients and assist with special projects as requested
• Organize daily workflow to determine client needs, tracking all activities and communication in Salesforce
• Work cross-functionally with various individuals at all levels of the business, both internally and externally
• Participate in meetings to identify, design and implement strategies and project plans
• Attend 2-4 conferences annually
• Create relationships using Brightscope lists through calls and emails
• Conduct in-person visits with existing accounts to strengthen relationships and find new opportunities
• Other duties as assigned

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

• Experience in the retirement plan industry and knowledge of IRAs
• Proven ability to up-sell and develop new business
• Strong verbal and written communication skills; positive attitude; ability to work as team member
• Self-starter with strong planning, organizational and time management skills
• Demonstrate proactive, problem-solving, decision-making and client contact skills
• Experience with Salesforce or other CRM tool
• Travel Required – 3-5 times a year and attendance at conferences
• Prolonged periods of sitting at a desk and working on a computer
• Occasionally lifts up to 25 pounds

Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners — helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com.

We have been recognized for our remarkable growth on lists such as Crain’s Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In’s 2023 Best Places to Work and Gallagher’s 2022 Best-In-Class Employer awards.

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