Regulatory Compliance Administrator

HEALTH CARE AGENCY
The County of Orange, Health Care Agency (HCA)is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.
ENVIRONMENTAL HEALTH DIVISION
The Environmental Health Division is comprised of multiple programs aimed toward protecting the health and safety of Orange County residents and visitors from harmful conditions in the environment. Staff enforce laws and regulations and emphasize education to assist businesses and communities with creating and maintaining healthy and safe communities. Environmental Health programs include Food and Pool Safety, Hazardous Materials Surveillance and Mitigation, Solid Waste, Medical Waste, Body Art, Water Quality and Ocean Water Protection.
THE OPPORTUNITY
As a Program Manager, the incumbent will:

• Oversee the day-to-day activities within the Environmental Health's Food and Pool Safety Section, providing general guidance to supervisors and staff
• Ensure regulatory implementation of Health and Safety Code requirements for food facilities and public swimming pools and all applicable ordinances and laws for regulatory programs that fall under their purview
• Develop policies and procedures, program budgets, maintain effective communication with the media, and address business complaints
• Plan for future direction and needs of the program
• Organize and prioritize activities and workloads based on resource allocation constraints, public health protection, Division goals, and executive management directives
• Provide leadership and work effectively in a shared team environment with a peer manager, subordinate supervisors, and staff ensuring that Division goals are met
• Foster collaborative relationships with external organizations that engage with the Food and Pool Safety Program
• Maintain effective and regular communication with division and administrative management

DESIRABLE QUALIFICATIONS
The ideal candidate will have five (5) or more years of experience in Environmental Health Food and Pool Safety and two (2) years of a lead role or supervisory experience. Possession of a master's degree in Business Administration, Environmental Sciences, Public Health, or a related area and possession of a certificate for Public Health, Food Handler or Food Manager are preferred, but not required.
In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies:
Professional and Technical Expertise

• Technical experience in Public Health as well as Public Safety
• Environmental Health knowledge in food programs, recreational health and other programs within the scope of this section
• Thorough knowledge in interpreting and applying statutes, regulations, policies, and Division goals
• Leading special committees and projects
• Knowledge of database management information systems used for measuring productivity and providing the public with consumer information
• Awareness of Public Health requirements and proper assessment of situational circumstances

Leadership | Supervisory | Management Skills

• Leading confidently by taking personal responsibility for decisions and actions
• Aligning organizational vision with County strategic goals and Division business objectives
• Clarifying performance expectations (e.g. roles, responsibilities, standards, and goals) collaboratively with others
• Developing strategies (e.g. training, learning opportunities, key experiences) to fit individual, team, and organizational needs
• Managing all aspects of performance management systems within established time frames

Building & Maintaining Relationships

• Promoting teamwork by creating a culture and environment supporting individual and team empowerment
• Promoting flexibility by planning for the effects of organizational change
• Collaborating with supervisors and managers to achieve Division goals
• Confronting conflict directly and objectively with a goal of resolution for all parties
• Establishing rapport and maintaining mutually productive relationships with a diverse group from public and private organizations, city, state, and federal agencies, business owners, as well as academic institutions, County Counsel, District Attorney, and the general public and press

Analyzing & Interpreting Data | Problem Solving

• Demonstrating awareness of decisions made at a managerial level and those from an Executive level
• Resolving time-sensitive problems, specifically surrounding Food and Pool Safety issues
• Integrating the change of laws and regulations within public health and Health and Safety field including providing input towards decisions related to the implementation of these requirements
• Incorporating risk management education and mitigation strategies, as well as recognizing potential adverse consequence of actions

Oral Communication | Writing and Presenting Skills

• Proactively obtaining and sharing information
• Engaging effectively in dialogue with various levels of an organization and stakeholders
• Presenting ideas and complex material clearly, concisely, logically, and persuasively both orally and in writing

SPECIAL QUALIFICATION

• Possession of a valid certificate of registration as an Environmental Health Specialist issued by the State of California

MINIMUM QUALIFICATIONS
Please click here to learn about the minimum qualifications including the physical and mental requirements as well as the environmental conditions for the Regulatory Compliance Administrator classification.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clickhere to review the policy.
Application Screening| (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview | SOI (Weighted 100%)
Candidates will be interviewed and rated by an oral interview panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Please see below for important information regarding COVID-19 related requirements.

Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS:
Clickhere for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com.
Employment Type: Full-Time Regular