Registration Program Specialist 2

Salary: $3,537.00 - $4,723.00 Monthly
Location : Longview, WA
Job Type: Classified
Remote Employment: Flexible/Hybrid
Job Number: 202300036
Department: Registration
Opening Date: 12/15/2023
Closing Date: 1/7/2024 11:59 PM Pacific
Details
At a Glance! The Registration Program Specialist 2 is responsible for processing related to LCC courses, transfer course evaluation, and degree requirements with a focus on serving LCC baccalaureate degree students. The Program Specialist evaluates and awards transfer credit, verifies student degree progress, awards degrees, and coordinates other Registration processes related to current and incoming students pursuing a bachelor's degree from LCC. The Program Specialist also provides course, degree, and policy information to advisors and staff across campus while ensuring academic policies are observed consistently and timelines for admission and graduation are met.
Who you are: You have exceptional attention to detail, take pride in the accuracy and efficiency of your work, and enjoy finding creative solutions to complex problems. You appreciate a comprehensive policy manual and can understand and apply rules and regulations with thoughtful precision. You don't mind doing a deep dive to unravel a complicated question and enjoy helping others understand policies and procedures that impact them. You are energized by being part of a fun and committed team, and the knowledge that you're helping students achieve their goals drives you to stay on top of your responsibilities and jump in to help others in whatever ways you can.
About the Team: The Registration Team consists of 6 full-timestaff who share the same passion for student success. Along with the rest of the Registration Team, the Program Specialist ensures students receive high-quality service through collaborative efforts across the Student Services division and the campus while building a welcoming and inclusive community for LCC's diverse student population.
The Program Specialist position is 40 hrs/week and the typical schedule is Monday through Friday, 8 am to 5 pm. There is some flexibility to work remotely as department needs permit. The Program Specialist reports to the Assistant Director of Registration.
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Examples of Duties & Responsibilities

• In collaboration with the other members of the Registration credential evaluation team, evaluate and award credit for transferable coursework from other institutions, communicate results to students, and maintain accurate records.
  
• Interpret and apply NWCCU accreditation standards, Intercollegiate Relations Commission guidelines, Washington State rules, best practices for evaluating international transcripts, and LCC academic policies regarding transfer credit, alternative credit, and degree requirements.
  
• Determine accreditation of previously attended institutions, interpret grades awarded on a variety of grading scales, and maintain transfer course equivalency tables and transcript.
  
• Collect, organize and track selective admission applications, perform program-specific transcript evaluation processes, and route to appropriate departments.
  
• Build ctcLink academic and biographical records for previous students from archived records, and maintain historical course translation tables.
  
• Create and maintain ctcLink Academic Advisement Reports to accurately reflect LCC's bachelor's degree graduation requirements set forth in the Academic Catalog.
  
• In collaboration with the other members of the Registration degree audit team, manage the student graduation application process. Determine graduation requirements met by LCC coursework, transfer courses, and other nontraditional means. Maintain records relating to graduation for each quarter, including graduation applications, commencement eligibility, and the awarding of degrees, certificates, and high school diplomas.
  
• Award degrees accurately after evaluating and verifying program completion requirements based on established college policies and procedures.
  
• Identify students not on track to graduate and support them in identifying options for timely degree completion including determining eligibility for transfer reciprocity, ACPL, or an Academic Standards Committee petition, and provide guidance to students pursuing alternative credit options.
  
• Coordinate outreach to students, faculty, and Student Services staff about the graduation application and review process. Create and maintain systems and processes to ensure deadlines regarding transcript evaluation and graduation processing are met.
  
• Represent the Registration Department and provide insight and historical context to support the Academic Standards Committee petition review process, and serve on the Commencement, Curriculum, and other campus committees as appropriate.
  
• Coordinate with the Washington and Oregon Departments of Health to ensure official records for nursing students are processed correctly.
  
• Create and maintain procedures manuals pertaining to transcript evaluation, graduation evaluation, degree awarding, Academic Advisement Report maintenance, and Academic Credit for Prior Learning.
  
• Provide superior customer service and student support by explaining policies and procedures to students, faculty, staff, and the community through all channels of communication, including face-to-face, group, phone, and email.
  
• In support of the basic operations of the department, assist with registering students, answering phones and emails, providing information to the public and to LCC staff and faculty regarding services, policies, dates and deadlines and quarterly class schedule information.
  
• Participate in and integrate learning from professional development opportunities and statewide community activities and listservs regarding credential evaluation, degree auditing, and other relevant issues.
  
• Consistently apply logic, critical thinking, and a thorough understanding of academic policy, policy interpretation, historical decisions, procedures, and program requirements.
  
• Provide accurate guidance and training to students, staff, and faculty relevant to course transferability, graduation requirements, course credit, alternative credit, ctcLink academic advising tools, and LCC policies and processes.
  
• Comply with strict confidentiality requirements in accordance with institutional policies and state and federal regulations.
  
• Other duties as assigned.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typical Qualifications
Minimum Qualifications

• Associate degree OR equivalent combination of education and experience
  
• Two years of experience working in higher education or similar office setting
  
• Demonstrated competency using computers and office technology systems
  
• Excellent oral and written communication skills
  
• Strong attention to detail
  
• Excellent organizational and problem-solving skills

Preferred Qualifications

• Bachelor's degree in related field
  
• Experience working in higher education performing transcript evaluation, degree audits, maintaining academic requirements, or related duties
  
• Advanced knowledge of Microsoft Office, Google Suite, document imaging software, ctcLink/PeopleSoft, or other enterprise resource software
  
• Demonstrated ability to prioritize work with limited supervision and meet strict deadlines while maintaining a high degree of accuracy

The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you don't meet exactly what's listed. With questions about qualifications, feel free to reach out to our HR team.
Supplemental Information
Equal Employment OpportunityLower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. All Inquiries regarding compliance with access, equal opportunity and/or grievance procedures should be directed to Vice President of Foundation, HR & Legal Affairs,1600 Maple Street, PO Box 3010, Longview, WA 98632, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388. Learn more on our Non-Discrimination and Anti-Harassment page.

• The college is compliant with Title IX best practices. For more information, visit About Title IX.
  
• The college encourages qualified members of protected classes to apply.

Diversity, Equity & InclusionLCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.
Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.
Mission, Vision & ValuesOur Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.
Application Procedure and RequirementsAn online application must be completed for consideration. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):

• Resume
  
• Cover Letter (Letter of Interest)
  
• Unofficial transcripts

Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.
Declaration Regarding Sexual MisconductPursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional associations or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers or professional associations. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.
Conditions of Employment

• If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
  
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  
• The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.

Lower Columbia College Human ResourcesFor any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu
Insurance
We offer an affordable benefits package that delivers choice, access, value, and stability to you and your family. You have medical and dental coverage, life insurance, long-term disability, and the option to enroll in a medical Flexible Spending Account and Dependent Care Assistance Program. For more information on health care benefits, please visit Washington Health Care Authority.
Retirement
Employees participate in either PERS Plan 2 or PERS Plan 3 administered through the Department of Retirements Systems. Both plans are matched by LCC. There are also two supplemental tax-deferred retirement plans you can elect to participate in: the State Board Voluntary Investment Program and the Washington State Deferred Compensation Program.
Other Benefits
Paid leave
LCC offers generous paid leave as outlined in the Collective Bargaining Agreement.
Paid Holidays
Employees get 11 paid holidays,
Tuition Waiver
Once Classified employees complete their probationary period, they are eligible to take $10 classes at LCC. State employees also qualify for tuition discounts with other various colleges and universities across the state ().
Red Devil Wellbeing
is LCC's employee wellness program that strives to help employees improve and maintain their wellbeing enabling them to live healthier and more fulfilling lives.
On-site Childcare Center
The is a state licensed program that offers high quality childcare for children ages 1 month through kindergarten entry to students, staff and faculty. The center is open Monday through Friday 7:30 a.m. to 5:30 p.m. The program is a participant of the Washington State Early Achievers quality rating and improvement system a...