Registration Operations Manager

Key Responsibilities:
Data Accuracy Maestro: Ensure precise data entry and uphold University records policies. Be a champion of FERPA regulations knowledge, guiding staff and faculty.
Registration Guru: Process various registration documents with finesse - advising forms, special permissions, additions/drops, and withdrawals. Become the troubleshooter extraordinaire for registration-related inquiries, guiding stakeholders through UAOnline, Banner, and the Registrar website.
Subject Matter Expert: Assume the role of the registration expert for various university departments and campuses. Your comprehensive knowledge will make you an indispensable resource for all things registration-related.
Mentor Extraordinaire: Supervise a dynamic team, including a Communication Coordinator and student employees. Emphasize mentorship, guiding student employees in their professional development, and fostering a collaborative environment.
Data Detective: Specializes in data error management, uncovering anomalies and inaccuracies within student records. Your sleuthing skills will ensure records' accuracy and resolve duplicate Banner IDs.
Student Success Sentinel: Be the guardian of student records, ensuring compliance with policies and regulations. Your meticulous oversight will guarantee the accuracy, security, and appropriate archiving of UAF student records.
Why Join Us?
Impactful Role: Your work directly contributes to students' success and the university's smooth functioning.
Collaborative Environment: Join a dynamic team where your expertise and collaboration are valued.
Mentorship Focus: Lead by example, fostering the professional development of student employees through mentorship and guidance.
Continuous Growth: Stay at the forefront of the student services and higher education field with opportunities for ongoing learning and development.
Celebrate Diversity: UAF is an inclusive environment that celebrates diversity and values mutual respect.
Innovation Hub: Be part of an institution that embraces technological advancements and encourages innovation.

Minimum Qualifications:

Bachelor's degree in related field and three years relevant experience, or an equivalent combination of training and experience. 3-5 years of customer services experience providing interpretations on policy and procedures

Preferred three years of customer services, preferably in a higher education setting and supervisory experience.

Position Details:

This position is located on the Troth Yeddha' campus at University of Alaska Fairbanks in Fairbanks, Alaska. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA staff salary schedule, Grade 78, based on education and experience.

Applications will be accepted for review on January 3, 2024, to ensure consideration, please apply by, 11:55 PM, Alaska Standard Time on  January 2, 2024.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Bridget Thimsen, Signers Business Office HR Coordinator, at bmthimsen@alaksa.edu or 907-474-5979.