Regional Director - J-1 And Short-Term High School Programs

• Type of Position: Full Time
• Hours: Full time 40+ hours/week
• Location: Remote

About Greenheart:

Greenheart Exchange has J-1 (Bridge USA) designation by the U.S. Department of State to bring international High School students to the United States through our J-1 and Short Terms Programs, to live with host families.

Summary:

Greenheart Exchange is seeking individuals with previous work experience as a Regional Director.

The Regional Director position is a crucial leadership position within the High School Programs department, by supervising a team of 20-50 Local Coordinators, and 100+ exchange students every year.

Greenheart is offering a competitive payment structure to our Local Coordinators with generous incentives for early placements, what helps with team building and retention.

Requirements, qualifications and skills:

• Minimum of 3 years of experience as a Regional Manager or Director in the J-1 visa international student exchange industry. Applicants without prior experience in the industry will not be considered.
• Leadership skills and attitude – being able to organize, motivate and continue to serve their team while promoting the team spirit and connection with the organization’s mission and the program
• Prior management experience – Proven record of building and maintaining a team of local representatives and ability to lead teams through recruiting volunteer host families and placing high numbers of exchange students in the United States
• Impeccable customer service and networking skills, being community oriented and well connected locally
• Professionalism – approaching others with consideration, tact, compassion and willingness to listen and understand
• Understanding of social media and marketing techniques
• Adaptability – being flexible and able to adjust to changes in the work environment, processes and approach
• Computer Skills: Microsoft Suites (Word, Outlook, Excel, SharePoint, Teams)
• Internet access

Responsibilities:

Responsibilities include, but not limited to:

• Build and supervise a team of Local Coordinators (independent contractors) to facilitate the timely placement of J-1 exchange students with host families, who will attend High School for a semester or full academic year.
• Work with Local Coordinators and the Greenheart Short Term Programs department to ensure placement of all Group participants.
• Review and pre-approve all student placements submitted by the team.
• Provide support for field network in on program student support issues, with the aid of the Greenheart office staff.
• Create a development plan for the region, which includes recruitment and regional training meetings for LCs. Help ensure that the Local Coordinators understand the Greenheart policies and procedures and can professionally represent the organization.
• Maintain compliance with Department of State regulations by ensuring Local Coordinators provide the necessary documentation via the database for all students placed in the region (proper host families, host family information forms and school permission forms, contact logs, etc.)
• Work closely with the staff in the Chicago office through regular email, phone, and Microsoft Teams communication. Provide feedback on policies, processes and help create solutions for any challenges the program faces.

Benefits:

• Full-Time position with benefits
• Working remotely
• Travel incentives
• Work with a purpose and impact

Compensation:

• Base salary commensurate with experience
• Additional commissions and bonuses based on the placement goals of 100+ students