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SalaryMicrosoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional Director, Datacenter Operational Efficiencies you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The Americas Operational Efficiencies team leads and builds global programs that support Data Center Operations through fiscal planning and execution at scale. As a Regional Director, Datacenter Operational Efficiencies you will drive the delivery of world-class cloud services across your region. You will interact and maintain relationships with various authorities and partners across all sectors of the datacenter industry. You will use business acumen and financial management skills to manage operating costs effectively, while maintaining the highest standards of safety, security, and ecological responsibility. A successful candidate will bring interpersonal awareness, ability to navigate ambiguity, and communication skills with program management, technical abilities, and leadership experiences to a whole new level in supporting Microsoft’s success!
This is a remote role. Candidates can sit anywhere in the United States.
Responsibilities
- Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.
- Empower a culture of safety, security, and compliance in all aspects of datacenter operations.
- Leadership, management, coaching, and development of Microsoft full time employees across datacenters in your region.
- Collaborate, communicate, present, and negotiate effectively across groups of various levels and disciplines, such as senior Microsoft leaders, suppliers, partners, technicians, customers, etc.
- Responsible for efficiently and effectively managing cost control and financial management of portfolio including governance and management of the Data Center Operations team fiscal planning of operating expense budgets, forecasts, and capital investments.
- Management and oversight of vendor/partner contracts and relationships including Facility Management, Fleet Management, Critical Environment (CE) service providers, and partner support teams.
- Collaborate with global and regional management teams and contribute to improvement programs.
- Lead projects and programs related to continuous improvements including business case development.
Qualifications
Required Qualifications:
- High School Diploma or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
- 5+ years’ experience in leading and influencing a diverse organization of full-time employees across multiple disciplines, platforms, cultures, and countries.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Bachelor's Degree in Engineering, Business, Accounting, Finance, or related field.
- Working knowledge of datacenter infrastructures (e.g., Critical Electrical and Mechanical systems, vendor support services, headcount planning).
- Supply chain, procurement, vendor management and fiscal planning background and experience.
- Awareness of IT Service Operations fundamentals and principles. (ITIL, MOF, OLA/SLA, CSI, etc.).
Data Center Operations Management M6 - The typical base pay range for this role across the U.S. is USD $137,800 - $267,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,800 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until April 3, 2024.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until April 3, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
