Position reports to assigned department manager or supervisor. Depending on department needs, this position may be subject to shift assignments.
- Demonstrates an understanding and reflection of the City’s mission, vision, and values and a commitment to achieve organizational goals aligned with the City’s strategic plan
- Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives
- Articulates strategic and innovative thinking and provides clarity to deliver superior services
- Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture
- Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
- Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
- Monitors supply inventory and enters requisitions for supplies when needed; responsible for cash drawer for receipt of monies for various services; responsible for tracking time spent, billing of time, creating accurate invoices, tracking payment, and dissemination of records
- Extensive data entry and retrieval activities using the RMS (Records Management System) including candidate naming, assisting in special projects, entering bicycle registrations, geo-verify addresses, importing arrests, maintaining DUI packets, maintaining Purged Warrants List, maintaining Quartermaster module for officer equipment, and updating the Incident module
- Scans all Police Department documents to include Property and Evidence items and Police Certifications to the Employee File; prepares records and files for Microfilming or Archive Storage; organizes and maintains paperwork and ensures it is destroyed properly according to the State Schedule
- Receives and answers public records requests from citizens, insurance companies, law enforcement agencies, attorneys, and criminal justice personnel and manages activity log; verifies redactions, records, and correspondence for completeness and accuracy according to Public Records Law
- Responds to requests from State Attorney’s Office for information such as witness affidavits and Office Oath forms
- Performs various tasks which provide for customer service at the front counter such as fingerprinting and background checks, acting as a Notary Public for citizens, answering incoming calls and addressing questions regarding department functions, forwarding callers to appropriate contacts, or taking information for appropriate contact to research a response and return the call
- Maintains and updates the CryWolf system for alarm activation within the City; prepares notices of false alarms and processes alarm citation payments; registers alarm users and issues permits; renews alarm permits annually
- Performs various tasks which provide assistance to the department/officers including accepting, logging and distributing subpoenas, accepting court orders for Seal/Expunge Records, maintaining Court Dates, maintaining Officer Invests to verify overtime, maintaining Reports Due list, maintaining Vehicle Impound Log, disposing of confiscated Driver’s Licenses and License Plates, voiding handicap parking citations, and opening, sorting, and delivering mail
- Creates monthly Training Rosters; trains new employees through the use of SOP (Standard Operating Procedures) and training checklists
- Electronically submits traffic citations to the Pinellas County Clerk’s office and traffic crash reports to the State of Florida
- Public records support for various digital evidence requests (e.g. body worn cameras) and video editing and redaction
- Reviews digital evidence records and related documents for redaction and dissemination in compliance with agency policies, procedures, rules and regulations and public records law
- Researches and reviews digital evidence classification to ensure compliance with prescribed procedures and guidelines
- Works with agency departments and the State Attorney's Office regarding the viewing, reproduction, redaction, release, and the final disposition of digital evidence
- Supports honest and transparent decision-making
- Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
- Openly exhibits a positive attitude, in word and action, and encourages others to do the same
MINIMUM QUALIFICATIONS
- High school diploma or General Education Diploma (GED) is required
- At least two (2) years office clerical experience is required with proficiency in typing, word processing, database, spreadsheets, internet and email depending upon the needs of the assigned department
- Valid Florida Driver's License or ability to obtain one within 30 days of hire
Knowledge, Skills, and Abilities:
- Knowledge of
- records management procedures and dissemination of public and private information
- legal aspects and confidentiality of records
- business English, Spelling, and Math
- state statutes, laws, and ordinances as it pertains to public records, archives, and destruction of public records
- methods and procedures for handling cash and maintaining records of monies received
- office practices and procedures, including the efficient operation of a computer and other assigned office equipment in a records environment
- time management, organizational, and problem solving skills
- principles and processes for providing customer services; includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Ability to
- establish and maintain effective working relationships with team members, representatives of business and governmental organizations, and the general public
- adapt to changing technology and work flow requirements to meet customer service demands, including volume and types of requests
- complete office/clerical duties accurately while meeting deadlines with many interruptions
- work independently and carry out assignments to completion with minimal instruction
- multi-task and prioritize work assignments with strong attention to detail
- learn the operation of computerized record keeping systems and applications, prepare reports, and perform varied clerical duties
- operate equipment and instruments utilized in meeting job requirements and operational responsibilities
- communicate clearly and concisely, both orally and in writing
- continue learning and staying up to date on Florida’s Sunshine Law and open governmental laws through seminars, webinars, events, and reading materials
Work Environment: 100% inside a climate controlled building.
The City of Largo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status