Reconciliation Specialist

Reconciliation Specialist

Advantix is a growing telecommunications technology and expense management company staffed with customer enthusiasts, channel champions, techies, analysts, developers, and creatives. Advantix thrives on providing clients with innovative solutions and a world-class experience with every human interaction.

Specializing in deploying, optimizing, and managing complex telecommunications programs. Advantix’s proprietary platform, award-winning solutions and knowledgeable team of experts help organizations lower costs, streamline operations and boost productivity.

Reporting to Advantix’s Director of Finance, the Reconciliation Specialist will be part of the fast-paced, detail-oriented service team working in close partnership with the Reporting Services Department.

Summary:

The Reconciliation Specialist is responsible for the review and allocation of specific provider charges based on provider invoices, account receivables, and client business rules for clients enrolled in Bill Pay Services. This team member will have experience reviewing and interpreting invoices with preference on previous AP and telecom billing experience.

The Reconciliation Specialist must have strong mathematical, critical thinking, and analytical skills to make sound independent decisions while working as part of a team. Excellent time management and organizational skills with the ability to prioritize tasks based on published weekly and monthly schedules and workloads will be critical to success. This individual must be comfortable working with multiple sources of information to determine accurate allocations of bill-related charges.

Duties and Responsibilities:

• Review invoices and statements for each provider account to ensure accurate allocation of billing-related fees, credits, payments, and other adjustments based on account receivables, business rules, and direction from account management/ accounting. Review and reconciliation of discrepancies.
• Ensure funds have been correctly applied through multiple methods including historical review of previous invoices and statements, and verifying account balances directly with providers as needed
• Document and notate accounts in Advantix AP billing platform. Communicate any adjustments and discrepancies to the AP and AR teams needed in the ERP.
• Ensure newly onboarded accounts are correctly configured including review of first reported invoice date, missing invoices, past dues, etc. that will affect the allocation of billing or may result in the interruption of services.
• Ensure the payment(s) posted against correct invoices/ statements and validated in Advantix AP billing platform
• Maintain key working documents used by Consolidated Bill Pay Services such as the PDR Master Spreadsheet
• Submit billing tickets with the client service providers for payment-related issues. Responsible for ensuring full resolution of ticket by the next bill cycle.
• Update all new “Advanced Billing” accounts in Telecom Tracker & QuickBooks
• Setup and maintenance of client-level rules such as convenience fee rules
• Special projects and ad hoc reporting by collecting, analyzing, and summarizing account information and other duties as requested by management

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