Receptionist/Office Manager

We are seeking a detail-oriented and organized individual to join our team as a Receptionist / Office Manager. In this role, you will be the first point of contact for our clients and play a vital role in the daily operations of our real estate office.

Key Responsibilities:

• Call Management:
• Answer all incoming calls and direct them to the appropriate department.
• Document calls related to properties on the “Sales Call Log”.

• Email Correspondence:
• Regularly check and respond to emails throughout the day.

• Mail and Package Handling:
• Collect and distribute mail and packages to the correct offices and PO Boxes.
• Notify tenants about received packages for pick-up or office placement.
• Special handling of mail including scanning and emailing, and processing specific mail handling.

• Rent Checks Processing:
• Issue receipts for rent checks.
• Copy, stamp, and log rent checks into QuickBooks.
• Coordinate with Accounting office for check filing and post-deposit procedures including matching check receipts and organizing digital records in OneDrive.

• Billing and Accounting Support (15th – 16th each month):
• Update Monthly Billing Spreadsheet, including changes in services, reservations, and printer logs.

• Mail Collection and Processing:
• Retrieve mail from P.O. Box, including checks marked “PO Box”.
• Check and process mail from the outside Dropbox, ensuring proper date stamping.

• Assist with New Tenants:
• Establish both physical and electronic files for new tenants.
• Set up new tenants in the Brivo access system.
• Issue necessary items to Smyth Tenants, including KeyFobs, Mailbox Keys, and Suite Keys, and educate them about the Change of Service Form.

• Assist with Existing Tenants​​​​​​​:​​​​​​
• Create and send invoices.
• Process payments.
• Manage key fob activations and updates in the Brivo system.
• Deliver Key Fobs to tenants.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person