Title: Receptionist - Front Desk Coordinator
Hours: 8:30 AM – 5:30 PM No nights or weekends.
Location: Chicago Loop
Compensation:$17.00 - 19.00 per hour
Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!
The Reception - Front Desk Coordinator provides concierge level office services including, but not limited to, reception, business support, filing, scanning, administrative support, conference room management, submitting and hospitality services at a client site in the Chicago Loop area.
Who We Are
IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members in 2020. Check out istmanagement.com for more info on us!
In order to expedite the hiring process, the client has requested that all applicants submit a HireVue profile which is a recorded response to three questions and candidates not completing the HireVue will not proceed forward in the evaluation process.
Due to the fact that this is a front of the house position which directly interacts with clients and guests, we require all candiates to complete a HireVue which is where you will record your answers to interview questions prior to the face to face interview. We will be sending the link to the HireVue through our recruiting software and at times it could be captured by your spam filters so if you are interested in this position, please check your spam folder regularly.
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Greet visitors and partner teammates upon arrival and be the eyes and ears for the organization
- Identify and act on client and visitor requests
- Maintain and operate a multi phone line system, route and transfer calls
- Maintain and operate customer facing e-mail accounts, forward requests, inquiries, questions, and concerns
- Maintain calendars, schedules for conference room requests
- Set up and breakdown for conference room meetings.
Create and/or edit MS Office documents
- High school diploma or equivalent (GED)
- Previous reception experience preferred with law firm experience a plus
- Excellent communication skills both verbal and written
- Superb customer service skills and polish
- A self-starter with an engaging and outgoing personality
HireVue link to submit recorded interview questions: https://istmanagement.hirevue.com/signup/PQiuQhcaWEuJrTJJFzqzBx/
IST provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform the National Director of Talent Acquisition, Sydney Ayers, by following this link http://www.istmanagement.com/talent-acquisition-team.html for direct contact information.