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Form of workWe Are Inspired to Serve. Join us! Covenant Living at Windsor Park, part of a nation wide family of Continuing Care Retirement Communities, is seeking a Part-time Receptionist. You are accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way. Hours are 2 days during the week evenings, and weekends and split holidays.
In this role, the Receptionist will:
Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate.
Provides information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
Ensure that reception desk and lobby are kept clean and organized after each shift.
Facilitates and sets up transportation requests to appropriate staff, and communicates the timing of transportation to residents and staff. Prepares the appointment paperwork for resident going to appointment.
Is knowledgeable about office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to supervisor.
Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
Prepares admission charts for newly admitted residents.
Scans medical information in to system.
The ideal candidate will have:
High school education or equivalent.
One year of secretarial training or clerical experience. Experience in healthcare setting a plus.
Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .
Pleasant personality and telephone voice.
Ability to remain calm in an emergency situation.
Complete confidentiality when circulating general information.
Knowledge of computers including Microsoft Office Suite.
Interest in and desire to work with older adults.
For full time employees, we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org .
Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
