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Form of workJob Description
GENERAL DESCRIPTION:
The Receptionist is responsible for the Phoenix office operations and program support including coverage of the telephones and front desk. Responsible for general office operations including purchasing and management of equipment and supplies. Serves as the first point of contact for Child & Family Resources and provides administrative
support. Handles the flow of people through the agency.
SUMARY OF ESSENTIAL JOB FUNCTIONS:
The Receptionist is responsible for the Phoenix office operations and program support including coverage of the telephones and front desk. Responsible for general office operations including purchasing and management of equipment and supplies. Serves as the first point of contact for Child & Family Resources and provides administrative
support. Handles the flow of people through the agency.
SUMARY OF ESSENTIAL JOB FUNCTIONS:
- Answers the telephone and communicates program information to the public.
- Provides direct administrative support to Vice President, Family & Community Services.
- Provides clerical support and assistance to program staff.
- Responsible for office receptionist area, copy and postage area, conference rooms and janitorial closet.
- Coordinate office building repairs, janitorial service, annual office inspections, and pest control services.
- Coordinate, schedule and assist in conference room meetings including room preparations, room arrangement, refreshments, clean-up, etc.,
- Purchases and manages office supplies and equipment.
- Train office personnel to use all new and present office equipment.
- Management of office petty cash, payables, credit cards, postage and making banking deposits, fleet vehicles, reimbursements, etc.,
- Take minutes at Advisory Council meetings and other Collaboration meetings.
- Attend All Staff meetings and other meetings upon request;
- Assist various programs, receiving referrals and data entry as needed.
- Coordinate travel arrangements for VP, Directors and all program staff.
- Maintain inventory of IT Equipment as well as coordinate services with IT Dept.
- Coordinate CFR Mandated Trainings including, but not limited to CPR and FA, Employee Orientation, etc.,
- Perform other related duties as assigned.
- Comply with all agency and program policies and procedures including confidentiality, employee conduct, computer usage and dress code.
- Meet program/department’s performance and productivity standards.
- Attend required agency and program/department meetings.
- Adhere to the schedule agreed upon with the supervisor.
- Follow and model CFR’s core values.
- Participate in PQI initiatives.
- Must be eligible and able to obtain a Level one-fingerprint card.
- Must have a valid Arizona driver’s license, vehicle and meet agency liability insurance requirements.
REQUIREMENTS:
- Strong oral and written communication and organizational skills.
- Proficiency in Microsoft Office including Word, Excel, PowerPoint and Outlook
- Sensitive to cultural diversity issues, including age, ethnicity, and lifestyle.
- Valid Arizona driver’s license with clean driving record, insurance, and automobile required.
- Adheres to agency policies and procedures.
- Meets department performance/productivity standards.
- Ability to obtain a level one fingerprint clearance card.
- Bilingual is desired.
- Must have a vehicle with liability insurance and a current Arizona driver’s license.
- Consistent with CDC’s new streamlined guidance, the Safer Federal Workforce determined COVID-19 workplace safety protocols will not vary based on vaccination status or otherwise depend on vaccination information. Due to this determination, requiring, requesting, or collecting vaccination status information is suspended. For the current status of the COVID-19 vaccine requirement and/or questions, please contact Human Resources at humanresources@cfraz.org.
ABILITY REQUIREMENTS:
•Sitting for extended periods of time daily; standing and walking short distances.
•Moderate twisting, bending, stooping and lifting up to 40 pounds in the performance of assigned duties.
•Ability to use a variety of office equipment and machines as referenced.
•Normal manual dexterity and eye-hand coordination required.
•Repeated hand-wrist movement required.
Disclaimer:
•Sitting for extended periods of time daily; standing and walking short distances.
•Moderate twisting, bending, stooping and lifting up to 40 pounds in the performance of assigned duties.
•Ability to use a variety of office equipment and machines as referenced.
•Normal manual dexterity and eye-hand coordination required.
•Repeated hand-wrist movement required.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Any offer of employment is contingent upon drug tests and fingerprint clearance.
The nature of the position involves a fast-paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment's notice and the position requires quick response time and flexibility.
Equal Opportunity Employer:
Child & Family Resources is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because it makes us stronger as a whole. For more information, visit: https://www.childfamilyresources.org/edi.
About Child & Family Resources:
At Child & Family Resources, nothing is more important to us than healthy, happy children. We believe that educated parents and a wealth of resources are crucial to a child’s success, confidence, and development. Our team is committed to offering accessible programming that helps parents be the best they can be and allows children to thrive. We have offices in 13 locations throughout Arizona.When you work at Child & Family Resources, you’ll have an opportunity every day to improve the lives of those around you. The teams at our offices throughout Arizona are made up of diverse individuals that reflect their community and are dedicated to helping others. Whether you’re looking for part-time employment or a full-time position, find your home with us. You can make a difference!
