Receptionist

Wyndemere Senior Living is seeking a Front Desk Receptionist in Wheaton, IL.

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

Shift: Every weekend 8AM - 2PM or 2PM - 8PM

Responsibilities:

• Greets, directs and assists residents and guests as needed. Enlist assistance of staff or leadership as appropriate.
• Answers the telephone in a professional manner; takes accurate and complete messages; directs calls to appropriate staff members.
• Communicate to CNAs when a resident call light is alarmed
• Provides general information to walk-ins; contacts Marketing Representative or tour guides as needed.
• Provides concierge services to residents, including bus reservations, postal assistance, copying and faxing as requested.
• Sorts and distributes mail and faxes. Documents receipt and distribution of packages.
• Documents distribution and return of Maser keys; monitors visitor sign-in and resident sign-out.
• Opens and closes the reception desk and properly secures all files, keys and equipment in the office area.

Skills:

• One year experience in an office setting and dealing with the public.
• Typing and experience with other business machines.
• Must be able to handle a multiplicity of routine tasks, follow specific instructions carefully and general instructions completely.
• Able to communicate effectively both orally and in writing.

#nonclinical