Receptionist

Receptionist (Clerk Typist II)

The mission of CMU is to plan with and support adults and children with mental disabilities, and their families when appropriate, to live full and inclusive lives within their communities. This will be achieved by providing support to access resources, both within the community and within the public systems for mental health, intellectual and developmental disability programs and early intervention services.

This position serves as a receptionist for CMU under the supervision of the Clerical Supervisor.

Receptionists embrace the values and principles of the agency, treating those they encounter with dignity and offering respectful customer service.

Daily responsibilities include but not limited to:

· Greeting consumers/guests in a professional, respectful manner

· Answering the agency’s incoming calls and forwarding them to assigned staff

· Paging/Messaging staff when necessary

· Process incoming agency mail – open and distribute to staff mailboxes

· Process outgoing mail – putting postage on mail and preparing it for postal carrier

· Removing voice mail messages from the general voice mailbox and forwarding to appropriate staff

· Copying projects

· Assist with agency’s bulk mail projects

· Postage Meter – operation and adding postage to meter as needed

· Conference Rooms – Act as back up for opening/closing wall

· Keep reception area and waiting area tidy on a daily basis

· Back up for maintaining copiers and copy machine counts

Participates in staff meetings and training events.

Performs other related duties as assigned by supervisor.

Follows written procedures for emergencies.

What we offer:

Purpose – The opportunity to be part of something bigger than ourselves and make a difference in people’s lives.

Flexibility – We understand that you have lives outside of work and we work with you to achieve a work/life balance that meets your needs.

Appreciation and Recognition – We acknowledge and recognize our outstanding staff through all staff emails, during staff meetings and at our annual staff recognition event.

Generous Paid Time Off – Includes 10 paid holidays, 4 personal days, vacation and sick time that increases based on years of service.

Student Loan Forgiveness – Our employees qualify for student loan forgiveness under the public service loan forgiveness (PSLF) program.

Outstanding Benefits Package – Including medical, prescription, dental, retirement plan, life and short–term disability insurance.

Salary - $17.00 - $17.70 hourly

Qualifications:

· Preferred Experience and Training: Post-secondary education relevant to the position and previous clerical and customer service experience. Bilingual skills not required but highly desirable.

· Minimum Experience and Training: High school diploma or equivalent and six clerical experience

· Act 33 and 34 clearances are required. EOE.

CMU is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma or any other trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qualified individuals.

Job Type: Full-time

Pay: $17.00 - $17.70 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Harrisburg, PA 17104: Relocate before starting work (Required)

Work Location: In person