Address
Form of work Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Real Time Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
- Strong partner with technology and architecture with ability to challenge, discuss, debate and arrive at the right product solution, and deliver in a timely manner against tight schedules. Understand current tech stack, supporting applications, reporting tools and be a key contributor to investment planning. Lead the API strategy, innovation in product design and development. Build a culture of innovation, test and learn and iterate.
- Lead global design sessions to ensure global capabilities are thoughtfully build with high degree of reusability. Oversee and put a governance structure to track project progress. Ability to articulate gaps, issues, and solutions in a business friendly manner.
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Experience working in a global capacity, interfacing with different markets, and regions with ability to effectively understand, synthesize multiple asks into a thoughtful prioritization of global book of work. Experience in thinking and working through local nuances in the industry and among customers. Ability to think global, and execute local.
- Payments experience required. Experience with defining service levels, developing globally scalable infrastructure supporting billions for transactions leveraging APIs and traditional file based mechanisms.
- Persistent, willingness to go the extra mile, works well with stakeholders and supporting teams such as Quality Assurance, User Acceptance Testing, Analytics, operations, and production support, ability to guide consensus and make hard calls supported by strong reasoning.
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
- Engineering/ Technical background with Global Payments Product Development/ Management experience
- Instant payments experience highly preferred
- Excellent communications skills, including the ability to synthesize "the narrative" for executive/ engineering/stakeholder audiences and adjust messages and style. Entrepreneurial and a self-starter, with demonstrated ability to deliver results.
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
