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Client Care Support - Real Estate Inside Sales Opportunity
The RPP Team at High Falls Sotheby’s International Realty is actively seeking an enthusiastic Internal Sales Associate (ISA) and Client Care Specialist who is eager to acquire industry expertise and accelerate towards a highly successful and fulfilling career.
The ideal candidate thrives in a team-oriented environment, enjoys engaging with people, and is proficient in handling, managing, and recording various forms of communication (phone, text, email) with clients and prospective clients. The ISA collaborates closely with our Agents, offering information, coordinating appointments, and contributing to delivering a top-notch 5-star experience for our valued clients. We are looking for reliable, articulate, and polished individuals with a positive demeanor and a strong desire to expand their industry knowledge and thrive.
At the RPP Team of High Falls Sotheby’s International Realty, we place great emphasis on our work culture. Our team is committed to constant improvement and strives for success. We are seeking an individual who aligns with our core values and is dedicated to a long-term role with opportunities for professional advancement. Our approach is a balance of hard work and enjoyable moments, and we foster a family-like atmosphere within our business.
Compensation is competitive and includes an hourly wage alongside an attractive bonus structure.
Advantages of Joining the RPP Team of High Falls Sotheby’s International Realty:
Weekly training sessions, supplemented by one-on-one mentorship and collaborative team meetings.
Our belief in the power of teamwork, understanding that a functional team surpasses individual efforts.
A vibrant and engaging team culture that encourages a balance between hard work and enjoyable experiences, providing a supportive work environment.
- A focus on personal and professional development through educational opportunities, coaching, and transparent accountability metrics.
$34,000 - $62,000 + bonus yearly
Responsibilities:- The role of an Inside Sales representative in Real Estate client support involves several key responsibilities. These include staying updated on local information to effectively respond to client questions regarding available properties and the nearby community.
- In addition, the role involves tasks such as conducting follow-ups, managing email communications, overseeing the sales pipeline, engaging in daily role-playing exercises to improve skills, and coordinating appointments along with timely follow-ups.
- Demonstrate receptiveness to coaching and collaboration, recognizing that personal development is intrinsic to success in this role.
- Exhibit strong organizational abilities and effective time management.
- Possess outstanding communication aptitude.
- Preferably possess prior experience in phone-based sales for this specific sales role.
- Display flexibility in scheduling, accommodating both full-time and part-time positions across various shifts.
- Demonstrate adaptability to frequent market and external environment fluctuations.
- While a Real Estate license or Real Estate knowledge is advantageous, it's not mandatory.
- Uphold a team-centric approach valuing organizational culture while staying committed to achieving objectives.
The RPP Team of High Falls Sotheby’s International Realty is the #1 team in New York State. The Robert Piazza Palotto's Sold Team brings together the leading experts in the Rochester Real Estate market to provide outstanding service, insider knowledge, and impressive statistics at every turn.
If you want to take your career to the next level, are interested in professional growth, and are driven to be the best you can be, then look no further and consider if you’ll fit with the award-winning team and culture of the RPP Team of High Falls Sotheby’s International Realty. We are consistently a top-producing team. We have proven systems, marketing, follow-up, and technology – all to support your success. We are also fully engaged in your professional and personal growth in a way that few others offer. We would love to talk to you about joining our team!
High Falls Sotheby’s International Realty
1655 Monroe Ave
Rochester, NY 14618
