Quality & Training Specialist

Location: preferably someone located in the Central Florida area.

HOW WE TAKE CARE OF YOU:

• For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.

• Potential Annual Bonus Opportunity.

• 50% discount at restaurants and retail locations.

• Career advancement opportunities as we are growing!

• For more benefit related information please click HERE.

Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site
https://www.tommybahama.com/content/dam/tommy/Career%20pages/Tommy\_Bahama\_Benefits\_Final\_WA.pdf

SET THE COURSE
We Cultivate The Island Life. That is our motto at Tommy Bahama. Our team creates world-class training experiences for all Tommy Bahama teams to enhance the guest and associate experience. Responsible for the end-to-end digital experience for all training initiatives across retail, food and beverage, and corporate responsibilities. Leading the way to enhance, simplify, and unite the voice and direction of our brand. Tommy Bahama Quality and Training is looking to optimize learning programs, help business leaders reach their goals, and foster a culture of growth and development. Our training teams’ mission is to build capabilities, skills, and engagement of practice across the organization which enables associates to grow and make an impact on the business.

BE THE ISLAND GUIDE

• Identify and assess current and future training needs for group and individual training plans.

• Design, develop, and deploy a diversified assortment of digital training methods including job specific, video, custom training modules, assessments, and quizzes on our eLearning platform.

• Continuously evaluating and recommending learning and development systems and programs.

• Manage inhouse and partner delivered courses from contract execution to delivery and evaluation.

• Monitor and evaluate training program’s effectiveness, success, and ROI, and assimilate data for metrics reporting.

• Maintain a keen understanding of training trends, developments, and industry practices.

• Manage instructional technology to include authoring systems and online learning platforms such as EdApp

• Develop KPI’s and provide surveys, analytics, and return on investment data with roll out of training programs.

• Ensure training content meets the needs of all audiences.

• Plan and track the most effective use of funds allocated to assigned learning projects.

• Monitor projects and report on project status to ensure on time delivery of all training needs.

• Deliver specific training programs via video calls or training status updates with field leadership teams.

• Serve as a team lead for activities and results as assigned.

• Partner with our Product, HR, Loss Prevention, and Marlin Bar leaders to enhance the understanding of current, upcoming, and changes made across all lines of business.

ESSENTIALS FOR LIFE IN PARADISE

• Bachelor’s Degree or equivalent experience

• 4 years’ experience implementing training programs and events.

• Experience with rapid instructional systems design (ISD) technology tools such as EdApp, Canva, or Adobe Create Suite.

• Experience working with and making pitches to a broad range of levels – from emerging talent to executive leadership.

• Excellent knowledge of standard MS Office tools, MS Teams and MS Forms.

• Experience developing and delivering training content.

• Preferred experience with graphics design software such as Adobe Photoshop and Adobe Illustrator; experience working at the enterprise level in technology as well as internal client services capacity.

• Strong service aptitude.

• Passion for Tommy Bahama and our core values

• Ability to manage multiple projects and consistently meet deadlines.

• Ability to work independently as well as part of a team.

• Successfully assist in new technology implementations including programs, systems, and procedures.

• Strong knowledge of computer systems and process development.

• Strong communication skills, oral and written.

• Ability to collaborate with business partners to plan training.

• Proficient at facilitating meetings for large or small groups.

• Ability to work on multiple projects simultaneously and adapt to change.

• Exceptional organizational skills.

• Presents oneself as a professional role model.

• Ability to work independently and meet tight deadlines always communicating progress with the appropriate partners.

• Positive and enthusiastic attitude.

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama participates in E-Verify. Details in English and Spanish
. Right to Work Statement in English
and Spanish
.

Job Type: Full-time

Pay: $56,000.00 - $90,000.00 per year

Work Location: Remote