Quality Engineer

1. Lead and/or facilitate
a. Customer, Internal and Supplier corrective actions, including but not limited to: i. 8D’s, 5Y’s or other Root Cause Analysis, Counter Measure plans and implementation management
b. Problem Solving cross-functional teams and quality judgment decisions,
c. Customer visits related to production and/or production issues,
d. Implementation of Mistake Proofing, where possible,
e. Warranty management systems and field failure test analysis, if/when applicable.
2. Any other activities or duties assigned by the Quality Manager and/or Director, including but not limited to:
a. Initiation and maintenance of Returned Material Authorization process,
b. Completion of Quality Alerts (or other Work Instructions, as related to containment),
c. Initiation and management of 3rd Party sorting costs and results (as inputs to Corrective Action),
d. Maintenance of the Traceability process (as related to Certification Levels and reaction to internal containment data),
e. Completion of Customer portal information related to Corrective Actions & Chargeback/Debits,
f. Participate in Change Control (including Print Review, Routing of the Orange Tag and approval of Engineering Change runs.)
g. Participate in training of quality personnel.
h. Travel to customers, Triangle facilities and suppliers for any quality related issues when needed.
i. Lead in the updating of Quality Plans, including PFMEA’s, Control Plans, inspection documents and forms.
j. Quote, manage and procure gages, fixtures and mating parts and lead gage studies (R&R’s).
k. Assist and/or lead Customer audits.
l. Assist with Run at Rates (R@R’s)